Business Internet & Phone Service Provider in Austin, TX
- 100% Uptime SLA
- Single Vendor Consolidation
- Internet Aggregation
Trusted by businesses for internet and phone services across Austin, Texas
- What operators say
Restaurants that chose zero downtime
Vivant eliminates pain points experienced every day — internet going down, PCI compliance penalties, angry customers due to order errors. It is the best business decision I ever made.
Friday nights used to mean panic — outage alerts, frozen orders, losses across all 20 locations. Vivant turned our biggest operational headache into our easiest win, adding $50,000 in recovered revenue.
Before Vivant, we suffered a loss of $30,000 over three days across our stores because of phone and internet outages. After switching, we have had zero issues. The customer service is fantastic and we are switching the rest of our stores to Vivant too.
Vivant takes the time to build genuine relationships and provide dedicated support. This personalized approach ensures every customer feels valued — rare in the telecommunications field.
I want to thank Vivant for their incredible hard work and willingness to go above and beyond with installation and customer support. I am proud of what you’ve accomplished and excited for what’s to come.
Uninterpreted Business Internet, Phone & Network Services In Austin
One Network for Everything
Instead of juggling multiple providers, we bring your internet, phones, and network services together under one managed solution.
- Secure connectivity for AWS, Azure, Oracle, and Google Cloud
- Ongoing monitoring and software updates
- Quick Deployment & Easy Scalability as your business grows
- Local 24*7 Austin Support & Expert Deployment
- Deployed across multiple geographic regions
Cloud Phone System for Your Team
Make and receive calls from your desk phone, computer, or mobile device. Your team stays connected whether they're in the office, at home, or on the go.
- Cloud VoIP with business calling and SMS
- Manage users, voicemail, and call routing from one portal
- Multi-region platform backed by a 100% uptime SLA
- Transfer Calls, Check Voicemail & View Call History
- Built-In Business SMS & Team Communication
Seamless Business Internet
Every business has different connectivity needs. We help you choose the right internet solution and keep it running with built-in backup if your primary connection goes down.
- Fiber, cable, wireless, 5G, and dedicated internet options
- Automatic failover to keep your business online
- Secure connections for cloud applications and remote teams
- Dedicated Internet Access Options
- Hosted PBX & Unified Communications
Why Local Context Matters
Built For Austin's Business Climate
ERCOT Grid Volatility
Summer heat waves push Texas' power grid to its limits. Automatic failover keeps your internet and phones online even when local power or connectivity gets shaky.
Flash Flood Alley
Central Texas is famous for sudden, severe thunderstorms and flash flooding. Redundant, diverse-path connections mean one storm-damaged line doesn't take your business offline.
Silicon Hills Growth
Austin's booming tech, healthcare, and hospitality sectors demand enterprise-grade bandwidth. We scale with you as you open new locations or add cloud-based tools.
Real Local Support
No offshore call centers. Your Austin account team knows the local buildings, permitting process, and fiber providers — and answers the phone when you call. Deep Expertise Across Key Industries
Deep Expertise Across Key Industries
Fully Redundant, Intelligent Network Services
Restaurants
One missed rush can wipe out an entire week of margin. We keep the phones, WiFi, and POS running through every dinner rush.
See SolutionsHealthcare
Patient calls can't go to voicemail.
See SolutionsDealerships
Every dropped call is a lost sale.
See SolutionsRetail
Card readers stay online, always.
See SolutionsProfessional Services
Client calls answered, every time.
See SolutionsHome Service Contractors
Dispatch never misses a job.
See SolutionsVivant Makes Its Debut on the 2025 Inc. 5000 List
Pricing
What Happens When Businesses Stop Treating Connectivity Like a Commodity
Increase Revenue
Save Money
Reduce costly downtime and eliminate unnecessary telecom expenses with smarter solutions.
Save Time & Headaches
We manage your internet, phone, and WiFi—so your team can focus on running the business.
Starter Package
from
$350
Per Month · Per Location
Services Included
- Entry Internet Service
- Dual Backup Internet
- Phone Service
- Phone System
- Intrusion Detection & Prevention
- Quarterly PCI Compliance
- Network Management
- Proactive Health Monitoring
Most Popular
Business Critical
from
$450
Per Month · Per Location
Services Included
- Basic Package plus
- Upgraded Internet Speed
- Network Redundancy & Failover
- Proactive Support & Management
Mission Critical
from
$900
Per Month · Per Location
Services Included
- Dealership groups
- Primary Business Internet
- Secondary Business Internet
- High Availability SD-WAN
- High Availability Network
- Priority Level 2 Support
All plans include proactive monitoring, redundancy planning, and dedicated, human support.
What Switching Actually Saves Austin Businesses
$6,700 / Month
Combined Saving
Priceless
Responsive Customer Support
$7,500,000
Combined Saving
$828,000
Responsive Customer Support
$825,000
Royalty Fees Captured
$110,000 /Building
Cost Savings
Local Coverage
Areas We Serve Across Greater Austin
From the Domain to Downtown and out through the fastest-growing suburbs in Central Texas, Vivant delivers dedicated business internet with a 100% uptime SLA. Click any city below to view it on the map.
Don’t see your city? Give us a call — we may still serve your area!
Why Choose Us for Secure, Scalable Connectivity
Vivant delivers enterprise-grade internet backed by local expertise. Our business internet solutions are built for performance, reliability, and growth.
Dedicated business internet with guaranteed bandwidth
100% uptime SLA, not best-effort reliability
Symmetrical speeds for cloud applications and VoIP
Secure network architecture with static IP options
Scalable plans that grow with your business
Proactive, human support
Vivant Corp — Austin, TX
Reach our local Austin team directly — no offshore call centers, no long hold times.
Business Hours
Monday – Friday
8:00 AM – 7:00 PM CT
Saturday
9:00 AM – 2:00 PM CT
Sunday
Closed
Emergency Support
24/7/365
Check Coverage
Check Coverage & Get a Quote
Whether you have a question, feedback, or a business inquiry, complete the form and we’ll respond as soon as possible — usually within one business day.
Upgrade to Business Internet and Phone Service Built for Austin, Texas
Numerous businesses throughout Austin, Texas rely on Vivant’s advanced connectivity solutions to support their daily operations. As a trusted provider of business internet in Austin, Vivant delivers reliable, high-performance services designed to meet the demands of growing organizations seeking stability, scalability, and enterprise-grade network infrastructure.
Vivant’s business internet and VoIP phone service helps Austin, Texas organizations build a modern communications infrastructure with options including cloud-based phone systems, hosted PBX, and unified communications platforms. These integrated solutions combine dependable connectivity with scalable business phone service, enabling companies to access advanced calling features while benefiting from dedicated internet access built for consistent, high-performance operation.
Vivant’s Cloud Connect service extends your network’s reach in Austin by leveraging private, secure fiber to connect directly to the world’s leading cloud platforms—including Amazon Web Services (AWS), Oracle, Microsoft Azure, and Google Cloud—giving your business the secure, high-speed access it needs to run mission-critical applications without compromise.
Deep Expertise Across Key Industries
The Restaurant Problem
- POS systems will not operate without internet.
- Credit cards cannnot be processed or must be processed offline.
- Revenue loss because online ordering and 3PD shuts down.
- Lost reservations and phone orders since the phone system is down.
The Vivant Solution
- Zero phone and internet outages. Guaranteed.
- Internet, backup Internet, and phones consolidated into one cost-effective scalable solution
- Secured and PCI compliant networks.
- Proactive network management and live human support
The Medical Office Problem
- Staff cannot schedule appointments, process payments, or communicate with patients.
- Staff is unable to access the EMR and other cloud-based systems.
- Revenue loss because of cancelled virtual consultations.
- Staff misses calls from patients, other physicians, and pharmacies.
The Vivant Solution
- Cloud-hosted commercial phone system allows easy and seamless communication among locations, as if they are in the same office.
- Network redundancy means greater reliability--data keeps flowing even in the event of a failure.
- Comprehensive intrusion detection and prevention ensure protection against network vulnerabilities.
- All backed by proactive network management and live human support.
The Auto Dealership Problem
- Payment cards cannot be processed for car sales.
- Financing cannot be completed so deals can't be closed.
- You miss opportunities to buy cars at online auctions, compromising your inventory.
- Staff become unproductive, resulting in lost leads, inability to schedule service appointments, interruption of outbound sales and follow-up, and more.
The Vivant Solution
- Zero phone and internet outages. Guaranteed.
- Internet, backup Internet, and phones consolidated into one cost-effective scalable solution
- Cloud-hosted commercial phone system allows easy and seamless communication among multiple locations.
- Network redundancy means greater reliability data keeps flowing even in the event of a failure.
- Data protection is ensured with highly secured PCI-compliant firewall.
- All backed by proactive network management and live human support.
The Professional Office Problem
- Internet and phone outages cause problems with scheduling, client communications, and billing.
- Staff and professionals are not able to access client records.
- Preparation for time-sensitive milestones, like court dates and tax deadlines, is compromised.
- VoIP commercial phone service also goes down, resulting in lost new business or critical client communications.
The Vivant Solution
- Zero phone and internet outages. Guaranteed.
- Internet, backup Internet, and phones consolidated into one cost-effective scalable solution
- Network redundancy means greater reliability data keeps flowing even in the event of a failure.
- Data protection is ensured with highly secured PCI-compliant firewall.
- All backed by proactive network management and live human support.
The Home Services Problem
- Cloud-based platforms for inventory management, invoicing, and reporting won’t be accessible.
- Communication between field technicians, dispatchers, and customers will be halted, resulting in late or missed appointments.
- Scheduling tools, GPS tracking, and work order management systems will be interrupted.
- Customer service teams will lose real-time access to service histories and project details which could result in frustrating customer calls.
- Access to smart tools and IoT devices that monitor equipment performance or manage fleet vehicles will be interrupted, resulting in costly downtime.
The Vivant Solution
- Zero phone and internet outages. Guaranteed.
- Invoicing, project management, time tracking, and inventory control remain accessible, reducing operational delays and ensuring job completion without disruption.
- Phone systems, email, and live chat services stay online, so you can promptly respond to customer inquiries, confirm appointments, and provide real-time updates.
- Secure, managed connectivity with proactive monitoring detects and resolves potential issues before they impact your business.
The Retail Problem
- When POS system loses internet connection, stores are forced to process cards offline or operate on a cash-only basis, leading to lost sales and frustrated customers.
- An outage can cause disruption in inventory tracking, leading to inaccurate stock levels, overselling, or delays in replenishment.
- Loyalty programs, digital promotions, and personalized discounts may become inaccessible. And customer service tools like chat support or order tracking systems will be unavailable.
- Customer service teams will lose real-time access to service histories and project details which could result in frustrating customer calls.
The Vivant Solution
- Zero phone and internet outages. Guaranteed.
- Never process credit cards offline again. POS systems remain functioning.
- Loyalty programs, digital promotions, and personalized discounts are always accessible. And customer service tools like chat support or order tracking systems are always available.
- Data protection ensured with a highly secured PCI-compliant firewall.
How Businesses Succeed with Our Internet Systems
Why This Operator of 12 Jimmy John's Wants Every New Business to Choose Vivant
Why This Operator of 12 Jimmy John's Wants Every New Business to Choose Vivant
The ROI of Reliability: Inside Jack Brown’s $50,000 Revenue Gain | Jason Owenby | Customer Success
How Vivant Powers 24/7 Connectivity at Caddo's Coworking Space
How Vivant Solved the Internet & Phone Outage Issue for Bacus Foods Corp
How Vivant Delivers Cost Savings to Boost Your Bottom Line | Customer Success | Premium Loaves
Benefits of Our Business VoIP Solutions in Austin, Texas
Scale Without Limits
Add users, locations, and features instantly through our cloud platform. Whether you’re expanding from 5 to 50 employees or opening new offices across Austin, Texas, our business VoIP phone systems Austin TX solutions grow with you.
Work From Anywhere
Equip your team with professional communication tools regardless of location. Our commercial VoIP phone systems Austin TX enable seamless remote work without compromising call quality or functionality.
Rapid Deployment
Most Austin, Texas organizations go live within 24–48 hours. Zero hardware installation. Zero service interruptions. Just seamless transition to superior technology
Enterprise-Grade Reliability
Backed by redundant data centers and carrier-grade infrastructure. 99.9% uptime SLA ensures your business stays connected when it matters most.
Slash Communication Costs
Eliminate expensive hardware investments, reduce monthly phone bills by an average of 40%, and consolidate vendors. One platform. One bill. Maximum ROI.
Advanced Analytics & Reporting
Advanced Analytics & Reporting Make data-driven decisions with real-time insights into call patterns, team performance, and system utilization. Optimize operations based on facts, not assumptions.
Frequently Asked Questions
Is dedicated business internet available throughout the Austin metro area?
Yes. Vivant provides dedicated business internet throughout the Austin metro, including the Loop, River North, the Magnificent Mile, Lincoln Park, Wicker Park, and surrounding commercial districts. We also serve the broader Austin region including Oak Park, Evanston, Naperville, Schaumburg, Aurora, Joliet, and dozens of additional suburbs. Every connection comes with a 100% uptime SLA and dedicated bandwidth reserved exclusively for your business.
How does Vivant keep Austin businesses connected during severe winter weather?
Austin winters are no match for Vivant’s SmartCONNECT™ automatic failover technology. Our system detects connectivity issues in milliseconds and switches to a backup connection before your team notices a disruption. Combined with our 100% uptime SLA and 24/7 local support, your business stays fully operational through polar vortexes, ice storms, and heavy snowfall — the conditions Austin businesses face every winter.
How long does business internet installation take for Austin businesses?
Most Austin-area businesses are fully connected within 2–4 weeks of signing. Our local Austin installation team handles everything from permitting to equipment setup, and we coordinate directly with your building management. We are experienced with the unique fiber access challenges in Austin’s Loop high-rises, suburban office parks, and mixed-use commercial buildings throughout Austin.
Does Vivant serve Austin suburbs like Naperville, Schaumburg, and Evanston?
Absolutely. Vivant serves the full Austin market, including major suburban business corridors in Naperville, Schaumburg, Evanston, Oak Brook, Rosemont, Downers Grove, Aurora, Joliet, and dozens of other communities. Whether your business is headquartered in the Loop or located in a suburban office park, you receive the same enterprise-grade dedicated fiber with a 100% uptime SLA and responsive local support.
How is Vivant different from Comcast Business or AT&T for Austin companies?
Unlike Comcast Business and AT&T, which deliver shared bandwidth that slows down during peak hours, Vivant provides dedicated internet with bandwidth reserved exclusively for your business — so you get consistent speeds at 8 AM, noon, and 5 PM alike. We back every connection with a 100% uptime SLA (not a best-effort guarantee), offer symmetrical upload and download speeds critical for cloud platforms and VoIP, and provide a local Austin support team that responds in minutes, not hours.
Which industries in Austin rely on Vivant for business internet?
Vivant serves businesses across virtually every sector in Austin, including healthcare systems and medical offices throughout Austin, financial services firms in the Loop, hospitality and restaurant groups in River North and the West Loop, auto dealerships across the suburbs, logistics and distribution centers, professional services firms, and multi-location retail chains. Any Austin business that depends on always-on connectivity — for cloud applications, VoIP phones, point-of-sale systems, or remote teams — relies on Vivant.