- 100% Uptime Guarantee
Protect Your Revenues. Eliminate Outages.
You lose money when internet, phones and WiFi go down. We ensure that never happens. So you never lose money.
- No Revenue Loss, Guaranteed
- Single Vendor Consolidation
-
No Finger
Pointing Fixes
- Internet Aggregation
- No Revenue Loss, Guaranteed
- Single Vendor Consolidation
- No Finger Pointing Fixes
- Internet Aggregation
+ Proactive Support & Automations
Trusted by businesses nationwide
See what our clients have to say
Businesses that chose zero downtime
Vivant eliminates pain points experienced every day — internet going down, PCI compliance penalties, angry customers due to order errors. It is the best business decision I ever made.
Friday nights used to mean panic — outage alerts, frozen orders, losses across all 20 locations. Vivant turned our biggest operational headache into our easiest win, adding $50,000 in recovered revenue.
Before Vivant, we suffered a loss of $30,000 over three days across our stores because of phone and internet outages. After switching, we have had zero issues. The customer service is fantastic and we are switching the rest of our stores to Vivant too.
Vivant takes the time to build genuine relationships and provide dedicated support. This personalized approach ensures every customer feels valued — rare in the telecommunications field.
The best vendor partners are like Vivant — you never have to call them, because things always work as they should. Zero outages across 9 locations for 7 years, and $900,000 saved in capital expenditure.
Reliable Infrastructure Built for Businesses That Cannot Afford Disruption
Vivant eliminates single points of failure across your internet, phone, and network infrastructure so every location stays operational, even when hardware fails or service providers go down.
Press & Recognition
Vivant Makes Its Debut on the Inc. 5000 List
Vivant has been ranked #3150 in the 2025 Inc. 5000 listing for driving exponential profits, delivering exceptional products, enhancing operational capabilities, and contributing to the success of our small and medium-sized business customers.
Businesses Fail Due to Lack of Systems & Accountability
Too Many Vendors
One provider blames another. Your team wastes hours troubleshooting. You lose money while everyone points fingers.
No Redundancy Plan
Critical hardware failure erodes customer trust, undermines staff performance, and costs you money.
No Failover Plan
You lose thousands in unrecoverable revenue when internet and phones fail: payments offline, orders stop, operations halted.
No Accountability
Who takes ownership when internet, phones, WiFi, and hardware fail? Nobody. You stay down while vendors debate whose fault it is.
No Risk Mitigation
A passive approach to connectivity is a passive approach to losing profits. Every day without protection is a liability.
THE VIVANT SOLUTION
One provider. One support team. One bill.
One accountable partner.
Primary Business Internet
We shop all available providers to find the best value — Broadband, Dedicated Fiber, 5G Wireless, Point-to-Point.
Backup & Automatic Failover
When primary internet goes down, our system switches to backup within seconds.
Business Phone Service
Cloud-based VoIP with mobile app, web phone, and detailed reporting.
Smart Networks
Fully redundant, unified design across all your locations — same firewalls, security policies, switches, VoIP, and backup internet.
PCI Compliance & Security
Professional firewall and a dedicated team that proactively manages, updates, and patches against the latest vulnerabilities.
Voice AI & AI Receptionist
Automate inbound calls, handle ordering, and manage after-hours workflows.
Call Deflection
Automatically redirect calls during internet or phone outages to keep your business reachable.
Video Surveillance
Monitor your business from anywhere with intelligent cloud-based video surveillance.
Solutions You Can Trust. Service You Can Count On.
Vivant eliminates single points of failure across your internet, phone, and network infrastructure so every location stays operational, even when hardware fails or service providers go down.
- One provider. One support team. One bill. Nationwide service.
- Proactive monitoring. We fix issues before you notice them.
- Live human support. No bots, no hold queues, no runaround.
HOW IT WORKS
My Goal Is Simple: Prevent Downtime Before
It Impacts Revenue
We handle everything from the initial audit to ongoing monitoring. Your team never has to think about connectivity again.
Redundancy Planning
We design a business continuity plan with backup internet, failover and standardized equipment, so no single failure can take a location offline.
Outage Risk Review
We audit every location's internet, phones, WiFi and hardware to find the single points of failure that put your revenue at risk.
these brands trust
so they never lose revenue.
Deployment & Testing
We install, configure and test everything on-site, including live failover drills, so your systems work before your team relies on them.
Proactive Monitoring
We monitor your network around the clock and fix issues before they become disruptions. You and your team stay focused on running the business.
INDUSTRIES WE SERVE
Built for the businesses that can't afford to go dark.
Six industries, one shared problem: a dropped call or dead WiFi costs real money. Here’s how we fix it for each.
Restaurants
One missed rush can wipe out an entire week of margin. We keep the phones, WiFi, and POS running through every dinner rush.
See SolutionsHealthcare
Patient calls can't go to voicemail.
See SolutionsDealerships
Every dropped call is a lost sale.
See SolutionsRetail
Card readers stay online, always.
Professional Services
Client calls answered, every time.
See SolutionsHome Service Contractors
Dispatch never misses a job.
See SolutionsCUSTOMER SUCCESS
Real businesses. Real numbers.
Real reasons to switch.
Jack Brown's
$50,000 recovered revenue
Friday nights used to mean panic — Slack lighting up with outage alerts, orders freezing, losses across all 20 locations. Vivant turned their biggest operational headache into their easiest win and added $50,000 in recovered revenue.
Jason Owenby
President
Dave's Hot Chicken
Prevented $30,000 in revenue loss
Before Vivant, we suffered a loss of $30,000 over three days across our stores because of phone and internet outages. But after switching, we have had zero issues. The customer service is fantastic and we will be switching the rest of our stores to Vivant too.
Ronald Chavera
Multi-location franchisee operator
Jimmy John's
Saved $7.5M in lost revenues & saving $828,000 a year in cost
Reduced costs by $6,700 per month across multiple locations while simultaneously improving network reliability. “If I could go back in time and choose a phone and internet provider for my first store, I would choose only Vivant.”
Brandt Bacus
Operator of 12 Jimmy John's locations
Caddo
Saved $900K in capex spend
Tim Slaughter
CEO
Pricing
What Happens When Businesses Stop
Treating Connectivity Like a Commodity
What Happens When Businesses Stop Treating Connectivity Like a Commodity
Increase Revenue
Save Money
Reduce costly downtime and eliminate unnecessary telecom expenses with smarter solutions.
Save Time & Headaches
We manage your internet, phone, and WiFi—so your team can focus on running the business.
Starter Package
from
$350
Per Month · Per Location
Services Included
- Entry Internet Service
- Dual Backup Internet
- Phone Service
- Phone System
- Intrusion Detection & Prevention
- Quarterly PCI Compliance
- Network Management
- Proactive Health Monitoring
Most Popular
Business Critical
from
$450
Per Month · Per Location
Services Included
- Basic Package plus
- Upgraded Internet Speed
- Network Redundancy & Failover
- Proactive Support & Management
Mission Critical
from
$900
Per Month · Per Location
Services Included
- Business Critical plus
- Primary Business Internet
- Secondary Business Internet
- High Availability SD-WAN
- High Availability Network
- Priority Level 2 Support
All plans include proactive monitoring, redundancy planning, and dedicated, human support.
The Team Behind Your Connectivity
Vivant gives you access to 100+ experts who seamlessly augment your team.
Vivant gives you access to 100+ experts who seamlessly augment your team.
100+ experts that you do not have to hire, train or worry about. They work for you as an extension of your team with a singular goal: protect your revenues against internet, phone, and WiFi outages.
The Team Behind Your Connectivity
Vivant gives you access to 100+ experts who seamlessly augment your team.
Vivant gives you access to 100+ experts who seamlessly augment your team.
100+ experts that you do not have to hire, train or worry about. They work for you as an extension of your team with a singular goal: protect your revenues against internet, phone, and WiFi outages.
Frequently Asked Questions
What's Holding Your Business Back From Switching?
What is the difference between VoIP and regular phone service?
Analog phone lines are limited in features — voicemail, auto-attendant, extensions, conferencing and intercom all require extra equipment. With VoIP it is all in one package: we provide the lines and the phone system features without the expensive upfront cost.
Do I keep my number?
Yes, you keep all your numbers. We port every number at no cost.
Can I receive faxes?
Yes. Our fax-to-email service sends incoming faxes straight to your inbox, so you do not need a fax machine. Senders simply fax your number as usual.
Can I send out faxes?
Yes — we provide an adapter so you can keep sending faxes from your existing machine.
We currently have VoIP phones, can we switch our service to Vivant?
Yes. If you are happy with your VoIP phones, we can re-program them and you keep your existing hardware.
Do you have any conference phones?
Yes. Use the conference phones you already own, or we can provide them.
What internet speed does my business need?
It depends on location count, connected devices, and daily usage. A single-location retail or restaurant site usually runs well on 100–300 Mbps, while multi-location or data-heavy businesses often need 300 Mbps to 1 Gbps or more. We assess your setup so you are never over- or under-provisioned.
How does automatic failover work?
Every connection is designed with built-in redundancy. If the primary connection drops, the system switches to a secondary link such as cellular backup within seconds, so POS, phones, and card processing keep running. Nothing for you to do — we monitor and resolve in the background.
Do you support multi-location businesses?
Yes — multi-location support is core to what we do. You get centralized management, one point of contact, consistent service levels, and unified visibility across every site, plus standardized equipment that makes opening new locations fast.
How long does installation take?
Most single-location installs finish within 1–2 weeks of signing, depending on site readiness and wiring. Multi-location rollouts run on a phased schedule coordinated with your team so operations are never disrupted.
What happens if I have an issue outside of business hours?
Our team proactively monitors your network around the clock. Night or holiday weekend, you reach a live technician who can troubleshoot remotely or dispatch on-site — downtime never waits for business hours.
Can I keep my current provider or equipment during the transition?
In most cases, yes. We run your existing connection alongside the new Vivant service until everything is tested and confirmed, so there is no gap. We coordinate with your outgoing provider and manage equipment swaps.
NATIONWIDE COVERAGE
Wherever your business operates, Vivant operates there too.
From single-location shops to multi-state franchise groups, our network spans the country — so every location gets the same reliable infrastructure and the same award-winning support.