Law, Accounting, and Insurance Internet and Phone Systems
Internet and Phone Systems Designed for
Professional Services
Professional service providers like attorneys, accountants, and insurance agents need 100% reliable internet and PCI-compliant firewalls. Get it all and more with Vivant.
Whether you are a law office, CPA firm, insurance agency, or other professional service provider, there are three things that are critical to your practice and your clients:
1. You are always reachable.
2. You are prepared to meet critical deadlines, such as court dates or tax filings.
2. Your clients’ sensitive data is protected.
With Vivant as your one-stop managed service provider, your Internet, backup Internet, and phones are consolidated into one cost-effective scalable solution. And your sensitive data is protected by PCI-compliant firewalls, proactively managed by our always-on live human support staff.
The Vivant Solution for Professional Law, Accounting, and Insurance Practices
Vivant offers cloud-hosted internet, phone, and video surveillance systems that allow easy and seamless communication and guaranteed reliability.
Full network redundancy means greater reliability—data keeps flowing even in the event of a failure.
Data protection is ensured with a highly secured PCI-compliant firewall.
All backed by proactive network management and live human support.
Cost Savings
VoIP significantly reduces monthly communication costs over traditional phone lines, often by 49–69%. VoIP systems often include free unlimited calling in the U.S. and Canada.
Enhanced Accessibility
Stay connected with clients and staff from anywhere, improving responsiveness.
Secure Communications
Internet and VoIP systems offer PCI compliance for client data protection. And our firewalls are proactively managed by a dedicated support team.
Reliability
With our 100% uptime guarantee, powered by SmartCONNECT™, your staff and your clients are ensured uninterrupted communication, critical for law, accounting, and insurance offices.
Improved Client Experience
With our zero downtime guarantee, your clients experience faster and more efficient appointment scheduling, shorter wait times for a response to a question or status update, and easier access to departments like billing or claims.
A Better Option for Internet and Phone Systems.
Zero Downtime Guaranteed.
In the legal, accounting, and insurance industries, our technology caters to the diverse needs of service professionals. From streamlining case workflows to enhancing communication between teams, our solutions are tailored to meet the specific requirements of professional service firms.
Attorneys, CPAs and insurance agents benefit from optimized processes, ensuring efficient operations, while clients receive an improved service experience.
Office managers oversee operational consistency and efficiency.
Appointment schedulers optimize client appointments.
Features
Call Management and Client Scheduling
Customize call routing based on case urgency and client availability.
Legal Team Collaboration
Receive instant updates on case status and client requests.
Case Updates and Relevant Announcements
Easily update case information and announce legal, tax, or insurance claim developments. Ensure all team members are promptly informed about important updates.
Client Information and Case History
Personalize the legal representation for returning clients based on past cases.
Data Analysis and Performance Tracking
Gain insights into call patterns, peak hours, and client preferences.
Leverage data analytics to make informed decisions and optimize services.
Call Deflection Featured
Call Deflection manages high inbound call volume by directing customers to self-service channels like directions, hours, and feedback via text messages.
Our Attorney, Tax, and Insurance Clients
100% Reliable Communications Infrastructure
Consolidate multiple offices into a single office and allow for remote employees to easily connect to the corporate office in order to answer calls as if they were in the office
Provide a fully managed networking including firewalls, switches, wifi, phones a 100% up-time guarantee
An innovative law firm that constantly pushes the limits. Having offices in multiple cities and countries, we consolidated the connectivity into a single phone system and allowed all employees to seamlessly be connected
Phone system provides deep analytics on what options customers selected in auto-attendant, how many inbound calls to which number, and more importantly how many calls were answered, missed or went to voicemail
Poor connectivity was causing business interruption but providing 100% up-time guarantee with primary and backup internet, phone system, and phone service eliminated all connectivity issues
A multi-location law firm with offices in two countries, it is important to keep all staff connected. Deployed 100% up-time guaranteed primary & backup internet, managed firewalls, wifi along with our phone system to keep both offices connected as if they were in the same suite.
Advanced call routing allows calls to be redirected from one office to another office when either is unavailable to answer calls so no call goes unanswered
Areas we Cover
Our internet and phone systems are available nationwide and always backed by live human support.
Upgrade Your Office’s Internet and Phone System for a 100% Reliable Connection.
Say goodbye to internet downtime with Vivant.
Get In Touch
Take the first step to a more reliable, more streamlined, and more efficient communications infrastructure.