Internet and Phone Systems Designed for
Medical Offices
When your patient care depends on a reliable internet connection, choose Vivant.
The healthcare industry has unique requirements and challenges. By proactively managing your network, internet, and phone service, we make it simple for your offices to stabilize operations with enterprise-grade connectivity, valuable automations, unparalleled live support, and full redundancy. All with one trusted partner.
For multi-office practices, all locations will be using the same firewalls for PCI and HIPAA compliance, same security policies, same managed network switches, and same VoIP service. All powered by a reliable backup internet or SD-WAN solution to ensure zero internet downtime.
With a scalable and flexible communications infrastructure, your voice and data solutions can grow with your practice.
The Vivant Solution for Medical Practices
Vivant offers cloud-hosted internet, phone, and video surveillance systems that allow easy and seamless communication among locations, as if they are in the same office.
Full network redundancy means greater reliability—data keeps flowing even in the event of a failure.
Data protection is ensured with a highly secured PCI / HIPAA-compliant firewall.
All backed by proactive network management and live human support.
Cost Savings
VoIP significantly reduces monthly communication costs over traditional phone lines, often by 49–69%. VoIP systems often include free unlimited calling in the U.S. and Canada.
Enhanced Accessibility
Stay connected with patients and staff from anywhere, improving responsiveness.
Secure Communications
Internet and VoIP systems offer PCI and HIPAA compliance for patient data protection.
Streamlined Operations
Cloud-hosted phone systems allow easy and seamless communication and call routing among locations, as if they are in the same office. And network redundancy means greater reliability—data keeps flowing even in the event of a failure.
Telemedicine Integration
Seamlessly incorporate virtual consultations into your practice.
Scalability
Easily expand or downsize your phone system as your practice evolves.
Improved Patient Experience
With our zero downtime guarantee, your patients experience faster and more efficient appointment scheduling, shorter wait times for a nurse or doctor to respond to a question or issue, and easier access to departments like billing.
Reliability
With our 100% uptime guarantee, powered by SmartCONNECT, your staff and your patients are ensured uninterrupted communication, critical for medical offices.
Advanced Features
Voicemail transcription, video conferencing, and more enhanced patient care.
Competitive Advantage
In the event of an area outage, you can service your patients and keep lines of communication open, when other medical offices may not.
A Better Option for Internet and Phone Systems.
Zero Downtime Guaranteed.
In the healthcare industry, our technology addresses the diverse requirements of healthcare professionals and staff. From optimizing patient care workflows to enhancing communication between medical teams, our internet and phone solutions cater to the specific needs of medical facilities.
Medical staff benefit from streamlined processes, ensuring efficient delivery of care, while patients experience improved service quality.
Hospital administrators experience operational consistency and reliability.
Appointment schedulers optimize patient bookings.
Marketing teams are empowered by data-driven insights.
Administrative staff more efficiently manage system settings.
Features
Call Routing and appointment Management
Efficiently manage incoming calls and appointments.
Customize call routing based on peak hours.
Patient and Care Team Collaboration
Facilitate seamless communication between patients and care team members. Provide real-time updates on patient status and special care requirements.
Treatment Updates and Wellness Programs
Effortlessly update treatment plans and announce new wellness programs. Ensure all healthcare staff are promptly informed about updates in patient care.
Caller ID and Customer History
Personalize the healthcare experience for returning patients based on their preferences
Analytics and Reporting
Gain insights into call volume, peak hours, and patient preferences.
Make data-driven decisions to optimize the businesses’ performance.
Call Deflection
Call Deflection manages high inbound call volume by directing patients to self-service channels like appointment setting, prescription refills, directions, and feedback via text messages.
Our Medical Industry Clients
Your Prescription for Healthier Communications
We had repeated outages, sometimes for a few hours and sometimes for a couple of days and it was just crippling our business by frustrating our customers and our employees. We get about 50 phone orders a day and when the internet went down, phones went down too. The amount of money we were losing because of outages had a huge impact on our business. I don’t even think about it anymore, it just works. Support has been wonderful and extremely responsive. It is one of the best things i have done in business
Areas we Cover
Our internet and phone systems are available nationwide and always backed by live human support.
Upgrade Your Medical Office’s Internet and Phone System for a 100% reliable connection.
Say goodbye to internet downtime with Vivant.
Get In Touch
Take the first step to a more reliable, more streamlined, and more efficient communications infrastructure.