Phone Service

Complete phone service including local and long-distance, phone numbers, call routing, and any custom solutions required to make

your operation perform at peak efficiency

Included Features of Vivant Phone System

Everything you need to look professional at no additional cost

Unlimited Voicemail

Every extension can have its own voicemail

Voicemail to Email

Receive your voicemails via email

Call Recording

Recording inbound, outbound, internal calls, or all calls

Call Waiting

Enable or Disable it as it fits your needs

3-Way Calling

Bring multiple people into a single call with ease

Auto Attendant

Sales press 1, support press 2, accounting press 3

Conference Rooms

Audio Conference calls when you want to bring a big group together instantly

Music on Hold

Use it as commercials on hold for new announcements

Find Me / Follow Me

Never miss an important call by allowing the phone system to find you on any device

Call Parking

Traditional call hold to allow calls to be transferred to anyone in the office

Group Phonebook

Quickly and easily create all of your contacts and save time dialing manually

Unlimited Extensions

Start with few extensions and grow globally

Virtual Office

Create virtual offices in an instant to grow service areas

Customized Ring Groups

Ring any number of extensions and customize

Caller ID

Both inbound and outbound Caller ID

Nationwide Coverage

No limitations, coast to coast coverage

Customized Call Routing

Bring all of your office into a single office to ensure you never miss an opportunity

E-911

Especially important for all medical or emergencies to work as a traditional system

Customized Music on Hold & Voices

The benefits of a well-written, professionally produced message on hold program are undisputed.

In addition to assuring your callers that they’re still connected, you can inform them about your company’s products and services, or your community’s unique amenities. Promote activities and special events, remind callers of your hours and location, invite them to visit, direct them to your website, and thank them for their business.

Greatly reduce the number of callers who hang up

Project an image of quality and professionalism

Prompt your callers to ask questions and encourage them to take action

Increase your website traffic

Messages on hold

Music on hold

IVR/Auto Attendant Voices

Customized Voicemail recordings. We take care of everything from professional scriptwriting and expert production, to music licensing, digital equipment, and installation. In fact, we’re so confident in your satisfaction, we guarantee it in writing!

Professional script writing

Expert digital production

Your choice of male, female, or alternating announcers

Foreign language translation and native language announcers

Extensive music library to fit any image and demographic

State-of-the-art digital message player

Comprehensive customer service program

Satisfaction guarantee

#Customized Music on Hold & Voices

Listen Now!

Included Features of Vivant Phone System

Apartments

Automotive

Finance & Legal

Medical Field

Retail

Utility Company

Voicemail

FAQ

Frequently Asked Questions

What happens when the internet goes down?

Because it is cloud-based, a reliable internet connection is required. If internet is down, you are unable to make and receive calls using your desk phones, however, you are able to still make and receive calls from your mobile app. We do offer a 100% up-time guarantee internet service, SmartCONNECT to solve this problem.

Can we link multiple offices across the country?

Yes, because of the nature of VoIP systems, we are able to route your calls from any office or location to another regardless of their physical location.

This ability is very useful for example if you want to consolidate all of your support in one location or sales in another location.

Do we need to purchase our own phone system?

No, you have the ability to use our phone system in conjunction to our phone service. 

Are there additional cost for all the features?

No. We do not charge for any additional features. All of our features are included at no additional cost.

Do you provide service nationwide?

Yes, we have services throughout the nation. We can consolidate all of your locations into a single portal, with one team for sales, billing and support

How does support work?

We have a set of DIY help articles at www.VivantCorp.com/support 

If you need additional help with a live agent, please contact our support team

Customized Music on Hold & Voices

The benefits of a well-written, professionally produced message on hold program are undisputed.

In addition to assuring your callers that they’re still connected, you can inform them about your company’s products and services, or your community’s unique amenities. Promote activities and special events, remind callers of your hours and location, invite them to visit, direct them to your website, and thank them for their business.

Greatly reduce the number of callers who hang up

Project an image of quality and professionalism

Prompt your callers to ask questions and encourage them to take action

Increase your website traffic

Messages on hold

Music on hold

IVR/Auto Attendant Voices

Customized Voicemail recordings. We take care of everything from professional scriptwriting and expert production, to music licensing, digital equipment, and installation. In fact, we’re so confident in your satisfaction, we guarantee it in writing!

Professional script writing

Expert digital production

Your choice of male, female, or alternating announcers

Foreign language translation and native language announcers

Extensive music library to fit any image and demographic

State-of-the-art digital message player

Comprehensive customer service program

Satisfaction guarantee

#Customized Music on Hold & Voices

Listen Now!

Included Features of Vivant Phone System

Apartments

Automotive

Finance & Legal

Medical Field

Retail

Utility Company

Voicemail