Your Business Stays Online. Even When Your Internet Goes Down.
Never lose an order, customer call, or payment because of internet and WiFi outages.
Find out how much outages are costing you
< 30s
Switch to Backup Internet
24/7
Live Human Support
2,500+
Businesses Protected
The average SMB loses $5,000–$10,000 per outage in missed sales, offline payments, and lost customer trust. With Vivant’s backup internet solution, SmartCONNECT, that number is $0.
Businesses that chose zero downtime.
“You can go with Comcast if you want to talk to their support team every day. If not, you can go with Vivant. If I could go back in time and choose a phone and internet provider when I was opening my first store, I would choose only Vivant. In fact, I recommend anyone launching their new business to let Vivant manage their network.”
The average SMB loses $5,000–$10,000 per outage in missed sales, offline payments, and lost customer trust. With Vivant’s backup internet solution, SmartCONNECT, that number is $0.
The average SMB loses $5,000–$10,000 per outage in missed sales, offline payments, and lost customer trust. With Vivant’s backup internet solution, SmartCONNECT, that number is $0.
Who Needs This?
Any business that can’t afford to go dark, even for a minute.
Restaurants
Healthcare
Dealerships
Professional Offices
Home Service
Professional Offices
Home Service
Built to protect every dollar your business earns online.
Instant Automatic Failover
When your primary ISP goes down, SmartCONNECT switches to backup within seconds — with zero manual action needed from you or your staff.
Phones Keep Ringing
Your VoIP and cloud phone systems stay live during outages. Customers reach you when they need you — even when your ISP can’t deliver.
Smart Restoration
When primary internet recovers, SmartCONNECT monitors stability for 5 minutes before switching back — preventing disruptive flip-flopping.
Never Go Offline at the Register
Credit card machines, POS systems, and online orders keep running. Your customers never see an error — and you never lose a sale.
Proactive 24/7 Monitoring
Our team watches your connection around the clock. When we detect an issue, we open a support case with your ISP before you even know there’s a problem.
One Bill. One Support Team.
Nationwide service from a single managed provider. No juggling multiple vendors or waiting on hold with your ISP — we handle it all.
How SmartCONNECT Works
Two ISP connections work in sync to create bulletproof redundancy that’s fully automated, eliminating the need for an IT team.
STEP 1
Dual Connections Active
Your business runs on a primary ISP. SmartCONNECT™ maintains a live secondary connection, always ready.
STEP 2
Outage Detected Instantly
STEP 3
Automatic Switchover
STEP 4
ISP Case Opened For You
If Vivant provided your primary internet, our team contacts your ISP immediately and gets it fixed for you.
STEP 5
Stable Restoration
When primary service recovers, we monitor it for 5 minutes to confirm stability, then seamlessly switch back.
Switch Now
Never lose money to internet & WiFi outages.
Dual Connections Active
Your business runs on a primary ISP. SmartCONNECT maintains a live secondary connection, always ready.
Outage Detected Instantly
Our monitoring detects a primary connection failure in real time, faster than your staff would notice.
Automatic Switchover
Traffic routes through the backup connection within seconds. Phones, POS, and apps keep working.
ISP Case Opened For You
If Vivant provided your primary internet, our team contacts your ISP immediately and gets it fixed.
Stable Restoration
When primary service recovers, we monitor it for 5 minutes to confirm stability, then switch back.
- Automatic failover in under 30 seconds
- LTE / cellular backup connection
- Works with any primary ISP
- No data caps or time cutoffs
- 24/7 proactive network monitoring
- Live human support team
- VoIP & phone system continuity
- POS & credit card machine support
- Online order platform continuity
- ISP issue escalation on your behalf
- Nationwide coverage
- SD-WAN upgrade available for 20+ users
Switch Now
Never lose money to internet & WiFi outages.
Our Seamless Phone & Internet Integrations
Up and Running in Our Other Solutions
Got questions?
We’ve got answers.
What happens the moment my primary internet goes down?
SmartCONNECT™ detects the outage within seconds and automatically routes all your traffic — phones, POS, computers, tablets, cameras — through the backup connection. Your staff won’t need to do anything. If Vivant provides your primary internet, we also open a support case with your ISP automatically.
Are there data caps or time limits on the backup connection?
No. Unlike many competitors that cut off backup service after 8 hours or a set data limit, Vivant does not cap your usage. We believe a business needs to stay fully operational during an outage — however long it lasts.
How is SmartCONNECT™ different from just adding a hotspot?
A personal hotspot requires someone to manually switch over every device during an outage. SmartCONNECT™ is a network-level solution that switches everything automatically, is always monitored by our team, and includes proactive ISP escalation. No manual steps, no missed devices.
Is SmartCONNECT™ right for larger businesses?
The Basic version is optimized for small businesses with up to 20 users. For larger organizations or multi-location operations, we offer SmartCONNECT™ SD-WAN — an enterprise-grade solution with traffic bonding, load balancing, and dedicated account management.
Who do I call when I have an issue?
You call Vivant — one number, one team, zero runaround. Our live human support team handles everything, including escalating issues with your primary ISP if needed. You’ll never be bounced between vendors.