
Franchisee, Dave's Hot Chicken
Wednesday, September 2
11:00 AM CT
Live
Thursday, August 20
11:00 AM
CT
Live +
Replay


How outages across multiple stores added up fast — and the exact breakdown of where that number came from.
What stayed consistent store to store during rollout, and what had to flex for each location.
A real look at what changed on the bill vs. what stayed the same — and why protecting revenue mattered as much as cutting costs.
Timeline, what Vivant handles vs. what the franchisee handles, and what to have ready before a rollout like this.
Open floor for multi-location operators to ask Hamed directly what this would look like across their own stores.
The impact of internet and phone outages for Roland's stores and the exact breakdown of the $30,000 revenue loss.
What stayed consistent store to store during rollout, and what had to flex for each location.
What changed on the bill vs. what stayed the same, and why protecting revenue mattered as much as cutting costs.
Timeline, what Vivant handles vs. what the franchisee handles, and what to have ready before a rollout like this.
Open floor for multi-location operators to ask Hamed directly what this would look like across their own stores.
How Dave’s Hot Chicken franchisees stopped revenue loss and saved costs across all their locations.
Three days of downtime, $30,000 gone and the fix that stopped it.
How Vivant deployed the zero-outage setup at another Dave’s Hot Chicken franchisee.
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