Call Deflection
Missed Calls
are missed revenues
![Vivant - Green Tick](https://vivantcorp.com/wp-content/uploads/2023/07/greenTick.webp)
![Vivant - Green Tick](https://vivantcorp.com/wp-content/uploads/2023/07/greenTick.webp)
Automatically Send an Info Text to the customer
![Vivant - Green Tick](https://vivantcorp.com/wp-content/uploads/2023/07/greenTick.webp)
Redirect Customers to Online Orders, Reservations and Directions
![Vivant - Green Tick](https://vivantcorp.com/wp-content/uploads/2023/07/greenTick.webp)
Improve your customer satisfaction, loyalty and increase sales
![Call-deflection-banner call-deflection-banner](https://vivantcorp.com/wp-content/uploads/2023/10/Call-deflection-banner.webp)
Start using our powerful Call Deflection Automation
What is Call Deflection?
Call Deflection allows you to manage high-volume inbound calls by directing customers to self-service channels such as Online Ordering, Online Reservations, Directions, and get feedback, all automatically through Text Messages. This way, you can provide your customers with the information they need without making them wait on hold, talk to a busy staff member or worse yet miss the potential revenue.
Free up your staff’s time to focus on in-store sales instead of juggling phone calls and keeping your customers on hold.
Here are some examples of
How Call Deflection Works
![call-deflection-number call-deflection-number](https://vivantcorp.com/wp-content/uploads/2023/10/call-deflection-number.webp)
All-in-One Solution
Vivant is more than just phone service. We offer;
![Vivant - Green Tick](https://vivantcorp.com/wp-content/uploads/2023/07/greenTick.webp)
Automation: Send text messages on every missed call to start a conversation and offer online options.
![Vivant - Green Tick](https://vivantcorp.com/wp-content/uploads/2023/07/greenTick.webp)
Text Messaging: Communicate with your customers via text messages from your business’ number
![Vivant - Green Tick](https://vivantcorp.com/wp-content/uploads/2023/07/greenTick.webp)
Phone Service: Get a reliable and flexible VoIP phone service that connects seamlessly with Vivant
![what we offer Vivant SMS - what we offer](https://vivantcorp.com/wp-content/uploads/2023/07/what-we-offer.webp)
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