by Hamed Mazrouei | Oct 27, 2022 | blog
But how can your company engage with customers without invading their privacy? It all comes down to sending the appropriate messages at the right time. As more businesses switch from old analog lines to VoIP, the demand for messaging (SMS) via VoIP grows. SMS through...
by Hamed Mazrouei | Oct 7, 2022 | blog
Like most business owners, you may only think about your phone system once something goes wrong. However, missed calls directly impact your bottom line. Every missed call could mean lost revenue, a dissatisfied customer, or a missed opportunity to outshine your...
by Hamed Mazrouei | Sep 28, 2022 | blog
Vivant’s VoIP business phone systems outperform traditional PBX phones. Our current phone systems include features such as visible voicemail and virtual receptionists. In addition, ourSmartCONNECT™ system is a cutting-edge solution for 100% connectivity uptime. The...
by Hamed Mazrouei | Sep 28, 2022 | blog
Think text messaging is dead? According to a recent study, the average person sends and receives 94 messages per day, whether for personal or business purposes. For most people, life without texting can quickly become uncomfortable. Multimedia Messaging Service, or...
by Hamed Mazrouei | Sep 12, 2022 | blog
These online management portals allow users to add or remove lines, adjust extensions, and experiment with various features. Most crucially, they have access to extremely detailed call analytics and reporting logs. These call report logs are an excellent tool to view...