What Is a Managed Network Service? A Guide for Business Owners

Managed network services mean a partner monitors and manages your entire IT infrastructure for you. Here's what that includes and how to know if your business needs it.

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What Is a Managed Network Service? A Guide for Business Owners

A managed network service (MNS) means outsourcing the management of your business’s network infrastructure — including routers, switches, firewalls, Wi-Fi, and internet connectivity — to a dedicated service provider. Instead of managing your own IT or relying on break-fix repair when things go wrong, you get proactive 24/7 monitoring and support.

What Does Managed Network Service Include?

  • 24/7 network monitoring with proactive alerting
  • Router, switch, and firewall management and updates
  • Wi-Fi access point deployment and optimization
  • VPN configuration and management
  • Internet performance monitoring and failover
  • Security policy management and compliance reporting
  • Help desk support for network-related issues

See Vivant’s Managed Network Service plans and pricing.

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