Restaurant Internet & Phone Service
Having a reliable network is at the
core of a Restaurant Business.
At Vivant, we know restaurants. Built for multi-unit restaurant groups, our managed internet and business VoIP phone systems keep you connected 100% of the time, even during area internet outages and even when your competitors are offline. That’s our zero downtime guarantee for all your locations nationwide.
Losing internet and phone services even for a couple of hours is a major hassle and costs your restaurant money. With Vivant, you never lose internet, never have to process credit cards offline, and never miss an online order.
Key Benefits
Installing a business car dealership phone system from Vivant offers a range of benefits, including cost savings, streamlined communication, dealership call tracking/management, increased interaction speed, improved sales potential, enhanced company image, and the ability to use advanced features. Make the switch and start experiencing the perks today.
Enhanced Customer Service
Our internet and phone systems ensure that every call to your restaurant is answered fast, every order is efficiently taken, and every payment completed. Your customers enjoy their meal and will be sure to return.
Improved Efficiency
A cloud-hosted internet and phone system allows easy and seamless communication among multiple restaurant locations, nationwide. Network redundancy means greater reliability—data keeps flowing even in the event of a failure.
Multi-Location Management
With this single-platform approach, the Vivant system handles all of your communication requirements, as if all of your locations are under one roof.
Cost Savings
Our flexible restaurant business internet and VoIP plans include features specially tailored for multi-unit restaurant groups with optimum features and reliability that will cost you less.
Increased Revenue
Let our advanced internet and phone system provide you with data analytics and restaurant call tracking so you understand customers’ trends and actions. And when business keeps moving forward, even in the event of an outage, orders still get completed…even when your competitors are down!
Zero Downtime Guaranteed.
In the restaurant industry, our technology addresses the unique needs of restaurant businesses and staff. From always being connected and available for in-person and online orders at QSR and Fast Casual restaurants, to personalized guest experiences at table service restaurants, our Internet and VoIP phone solutions cater to the specific requirements of restaurant businesses.
Front line staff benefit from streamlined ordering processes, ensuring efficient counter and table service, which guests always appreciate.
Kitchen staff keep food preparation moving efficiently.
Operators are focused on providing the best guest experience and optimizing operational efficiency, with uninterrupted service to their guests.
Our Restaurant Internet & Phone Service Features
Call Routing and Reservation Management
Efficiently manage incoming calls and reservations. Customize call routing based on peak hours and reservation availability.
Kitchen and Waitstaff Integration
Seamless communication between kitchen and waitstaff. Instant updates on order status and special requests.
Menu Updates and Specials Announcements
Easily update menus and announce daily specials. Ensure all staff members are informed promptly.
Caller ID and Customer History
Instantly access customer information and order history. Personalize the dining experience for returning patrons.
Analytics and Reporting
Gain insights into call volume, peak hours, and customer preferences. Make data-driven decisions to optimize the restaurant’s performance.
Call Deflection Featured
Call Deflection manages high inbound call volume by directing customers to self-service channels like Online Ordering, Reservations, Directions, and feedback via Text Messages.
These restaurant brands trust Vivant.
Only Vivant guarantees 100% internet and phone uptime. Not 99%. Not 99.9%. 100%!
We had repeated outages, sometimes for a few hours and sometimes for a couple of days and it was just crippling our business by frustrating our customers and our employees. We get about 50 phone orders a day and when the internet went down, phones went down too. The amount of money we were losing because of outages had a huge impact on our business. I don’t even think about it anymore, it just works. Support has been wonderful and extremely responsive. It is one of the best things i have done in business
Saving Jimmy John’s Franchisees $3,900,000 a year and added $234,000 to corporate royalty fees.
Previously we were getting very slow speeds, our internet was extremely unreliable and we were certainly not getting the value for our money. The phone service we were getting with AT&T was fine but we were certainly not getting any value. The SmartCONNECT is a must have. Vivant support has been fantastic, response is almost immediate! We haven’t had any internet downtime, no outages, credit cards and DoorDash always works, it has been fantastic!
Saved the brand 28% or $44,484 a year while consolidating all phone systems into one and eliminating all internet & phone outages.
Completed a major construction saving $280,000 in construction fee in order to bring high speed internet to all of the locations where it was unserviceable with high construction cost.
We've been growing fast, and our old system just wasn't cutting it anymore. Vivant has scaled with us flawlessly. Their reliable network and phone service have been crucial to our expansion.
Previously, we always had the internet and phones go down. Service was like dealing with Utility companies with long hold times and no good ETA on solution. We just had to wait it out.
With Vivant, it’s been wonderful, I never had an experience with a vendor that we did not have to communicate with as much. We have to look for your number if we need to contact you since we have had no issues.
Consolidated all communications for the entire brand in U.S. and Canada in order to have a unified message as well as efficiently route all phone orders to a 3rd party call center in order to free up staff to serve customers in store
Our team works hard to deliver a great experience at Cowboy Chicken. Vivant's reliable service is like having an extra member of the team – it takes the tech worries off our plate so we can focus on what we do best.
Vivant has been a lifesaver for our Longhorn Steakhouse. Since switching, we haven't had a single instance of internet or phone downtime. Their reliability means we can focus on serving great food, not troubleshooting tech issues.
Before Vivant, our internet and phones were constantly giving us trouble. We'd lose orders, customers couldn't get through, and it was frustrating for everyone. Now, with Vivant, everything just works – it's a huge relief!
Customer Success Stories
Revenue Saved $5,175,000
Savings
$828,000
Royalty Fees Captured$543,375
Vivant offered a unified design, secure network solution, and constant connectivity for this restaurant via SmartCONNECT. It standardized equipment, eliminated outages, and automated PCI compliance tasks.
Construction Cost Saving $40,000
Cost Savings
$16,200/ Year
Spring Creek Barbeque, a renowned name in the Texas culinary landscape with over 30 years of history and 29 locations, faced substantial operational challenges due to the restaurant’s unreliable network and phone communication systems.
Cost Savings $115,000 /Saving per building is from Caddo
Since 1936, Mexican Inn Café has been serving delicious Tex-Mex specialties to the people of North Texas. They’ve long been a Fort Worth tradition, and now have grown to include a total of nine locations in several Metroplex communities.
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Take the first step to more reliable, more streamlined, and more efficient restaurant phone and internet service.