Business-Class Phone Systems
Why Vivant?
Because we give you 100% uptime guarantee on internet and phones.
Because we give you free maintenance and support.
Because we give unlimited features at no extra cost.
Because at the same time, we reduce your monthly expenses by 28%!
Vivant’s small business phone solutions were built from the ground up to be highly available (HAFTA), which means they will never go down. It is deployed across multiple geographical regions from the U.S. coast to coast to provide our customers a 100% uptime guarantee, no matter what happens.
Our office telephone solution is built for system admins as well as users. Admins can manage the system from anywhere with their smartphones, making changes instantly. Users can log in to make and receive calls, transfer calls, check voicemails, see their call history, send text messages, and more, all from any computer or smartphone.
Free support and maintenance from our award-winning team means you will constantly be up to date with the latest technology and can reach a live person when the need arises.
Command Central
Business Text Messages
Powerful Call Deflection features such as templates to quickly reply, private notes to collaborate with teammates, scheduling future text messages to be sent, auto-replies with text when you miss a call, after hours text messages, and more.
Call Detail Records
Desk Phone, Web Phone, Mobile App
Mobile App for Business on the Go
Vivant Business Connectivity Solution
Your journey to business success begins with connected innovation.
Solutions that unify your people, processes, and technology; that seamlessly blend your marketing, operations, and customer service. Understanding the unique needs of every business, we design flexible solutions that keep your business moving forward.
Benefits of Vivant Managed Network Solutions
Primary Internet Service
Business in the 21st century is a high-speed adventure where every microsecond of connectivity counts. With your employees requiring immediate access to that new client proposal, customers demanding an instant response, and the economy’s swift-moving tides, your business necessitates a high-performance, always-on internet connection.
Capable of handling a bandwidth-hungry workforce and serving a variety of demanding technologies, Vivant’s fiber-optic network delivers 10Gbps of dedicated connectivity with ultra-low latency for businesses with a ‘must have it now’ mindset. For small to mid-sized businesses, we offer a more cost-effective shared broadband service with the same ultra-low latency that enhances business productivity.
Business-Class Phone System
Vivant’s small business phone solutions are engineered with your efficiency in mind.
Powerful communication features and clear voice quality that exceed industry standards make Vivant a top choice for small business phone solutions.
Choose from our line of reliable, enterprise-class business phone systems, designed to meet the standards of today’s multi-site, multi-workforce organizations. You’ll also get our award-winning, 24/7 service and support, free lifetime maintenance, and a promise to be your phone solution partner for the life of your business.
Backup Internet – SmartCONNECT
As more and more of your day-to-day operations move online, your ability to protect your customers’ data is more critical than ever. Backup Internet is one of the most reliable ways to keep your business connected in the face of power or internet outages.
Our SmartCONNECT service offers the perfect combination of performance and affordability, with several speed options for redundancy, and service guarantees designed to keep your organization up and running. Don’t lose yet another sale or vital customer information.
Choose the high-performance, fully redundant SmartCONNECT service for uninterrupted access to everything your business needs.
Phone Service
As a business owner, the words ‘phone service‘ may conjure up unpleasant memories of wasted time on hold, forgotten passwords, and expensive monthly bills. Time is money. And you want your phone service to be easy to use, efficient, and budget-friendly. That’s why Vivant offers everything your business needs – from the convenience of auto-attendant services to the reliability of our nationwide coverage. All at a price that’s easy on your budget.
There’s a reason so many businesses and entrepreneurs choose Vivant for their phone service needs. Boasting features unrivaled by the competition, we serve thousands of clients, including startups, restaurants, car dealerships, and medical offices. Our SLA guarantees 100% uptime. And our multi-channel customer support ensures that you always have access to an expert.
PCI Compliance
PCI Compliance is the new normal. The vast majority of financial institutions, credit card companies, and e-commerce vendors are now required to comply with the Payment Card Industry Data Security Standard (PCI DSS).
The standard’s requirements are complex, but ensuring PCI compliance doesn’t have to mean long hours of complex documentation or costly security equipment. Vivant makes it easy to safeguard sensitive customer data while minimizing your budget and time commitments.
Seamless Connectivity for Every Opportunity
Experience 100% Uptime & Seamless Connectivity with Vivant
You have had your fair share of downtime, from your voice and data circuits dropping out during a presentation to missing a critical call from a top client, all resulting in loss of credibility, business, and dollars. We understand the disruption that comes with downtime and loss of service, and we guarantee to you 100% uptime with our SLA – every minute, every hour, every day, guaranteed.
As a concerned business, it’s your responsibility to protect your brand and assets, to keep your staff and clients connected. When you work with Vivant, you get a partner who’s dedicated to your success. We commit to ensuring you have the technology, support, and solutions to seamlessly connect your people, processes, and technology and conquer business challenges. Book your free business consultation today and get the peace of mind and convenience you deserve.
Better Value
Your business’s growth depends on ROI, which often gets sacrificed due to spiraling connectivity costs. Why pay $1000s for services that just don’t deliver? Why still endure bills and support tickets, just to get a phone line that doesn’t work? The only time you want to be in the headlines is on the business page. You want to ensure great value for your business while looking for services that deliver more. We understand that businesses don’t thrive by spending money, but by controlling costs while getting more value. With Vivant, you get more value for your money.
We understand your business is unique, which is why we work closely with you to ensure your technology is tailored to fit your business needs and budget. We provide a competitively priced product that meets the standards you need, along with the support you need to get the most out of our services.
Our knowledge of industry trends and knowledge of technology allows us to maintain superior products at affordable prices, giving you better value and more flexibility in choosing the solutions that best fit your business needs.
Better Customer Service
Tired of waiting in the queue for support or having to talk to a different person every time you call? Long hold times with AT&T and other ISPs leave you hanging on the phone, and often unsatisfied. Frustrated with unknown ETA for promised resolutions, and excuses for issues not resolved?
The wait time, poor support, and lack of resolution can cost you money and credibility. You want to feel connected to your provider; to know that if you have a problem or need help, you can rely on a person to respond with a solution. Vivant offers you dedicated customer service 24/7. Our industry-leading network reliability is monitored and tracked by our expert support team. We know how important support is to your business, so we ensure a unified, cohesive team of professionals who are passionate about your success and work together to ensure you are receiving the quality and service you deserve. Regardless of where you are or what time of day it is, we’ll be there to deliver on our promise of 100% uptime and seamless connectivity.
Vivant as the Best VoIP System Provider
As the premier business phone service provider, Vivant can provide you with the tools that can help improve customer engagement and attract new business.
These days, it’s hard to find a phone solution that helps improve customer satisfaction, increase productivity, and reduce costs for your small business. Yet that is exactly what a Voice Over Internet Protocol does.
VoIP is essentially a phone service that uses an internet connection to make and receive phone calls. As most businesses already use the internet in some capacity, setting up a system doesn’t require any additional hardware to operate.
You can simply use your existing internet connections to get you up and running. Fewer hardware requirements mean lower installation costs. Voice Over Internet Protocol is the best option for business communication.
FAQs
Frequently Asked Questions
What happens when the internet goes down?
Because it is cloud-based, a reliable internet connection is required. If the internet is down, you are unable to make or receive any calls. Any incoming calls can be routed to other locations, or voicemail to ensure your customers are still able to connect with you. Furthermore, you can make or receive calls from our mobile apps without any interruptions.
We do offer a 100% up-time guarantee internet service, SmartCONNECT to solve this problem.
How do you provide 100% uptime?
We have built our phone system with a very important functionality referred to as High Availablity Fault Tolerant (HAFT). With this feature, our phone system is hosted across multiple cloud providers and in different regions to achieve 100% up-time.
In an event that one of our regions is completely down, the traffic will automatically be re-routed to another region.
What devices do you support?
Each user’s extension is capable of having a desk phone, mobile app as well as built-in webphone at no additional cost.
Desk phones, Mobile App and Web Phone will all have the same extension number.
Can we setup text messages on our business line?
Can our remote work staff access the phone system from home?
How does support work?
We have a full set of DIY help articles at www.vivantcorp.com/support
If you need to make changes with a live agent, please contact our support team during standard business hours.