Call Deflection – Phone Call to Text
Missed Calls
are missed revenues
Never miss phone calls during Peak Hours
Automatically Send an Info Text to the customer
Redirect Customer Calls to Online Orders, Reservations and Directions
Improve your customer satisfaction, loyalty, and increase sales
What is Call Deflection?
Call Deflection allows you to manage high-volume inbound calls by redirecting customers to self-service systems such as Online Ordering, Online Reservations, Directions, and get feedback, all automatically through Text Messages. This way, you can provide your customers with the information they need without making them wait on hold, talk to a busy staff member, or worse yet miss the potential revenue.
Use call redirection to free up your staff’s time to focus on in-store sales instead of juggling phone calls and keeping your customers on hold.
Here are some examples of
How Call Deflection Works
Try It Yourself
Test our Call Deflection feature by dialing 469-620-8888, Option 8.
The system will walk you through all the different customer self-service options you can try.
Try It Yourself
Test our Call Deflection feature by dialing 469-620-8888, Option 8.
The system will walk you through all the different customer self-service options you can try.
All-in-One Solution
Vivant is more than just phone service. We offer;
What Our Customers Say
Voices of Trust: Experiences and Testimonials from Our Customers
Switched to Vivant for our phone and Internet service at our 5 restaurants. Saved us a ton of money. Great customer service. Highly recommend.
Paul Dabill
Great people, great service. I’m always up and running, phone and credit card readers, while others are closing their doors. Must have service.
John M. Spidell
Love it. I live in a small town in the PAC West and our Internet goes out 3 times a year. This has solved all our issues and also it’s cheaper, no idea how that works but I love it. Lifetime customer created. Thanks so much, Mr. Zink.
Mike Haynes
Perfect customer service. Very good price. Highly recommend it.
Double Dave’s
Get In Touch
The first step to stress-free business Internet and phone service starts with saying goodbye to outages!