While backup internet is essential for uninterrupted operations, businesses are often at odds with traditional service providers. They have to grapple with challenges like extended downtime during failover, complex setup processes, limited geographical coverage, and inadequate customer support.
These issues disrupt business continuity and expose you to unnecessary risks and inefficiencies, making it crucial to invest in a reliable backup internet solution.
In this article, we’ll enlist six reasons to show why Vivant’s SmartCONNECT is the internet failover you need, and why it remains superior to the competition.
What is SmartCONNECT?
Vivant’s SmartCONNECT is a backup internet solution for businesses that guarantees 100% uptime for your phone and internet services. When your primary internet goes down, SmartCONNECT swiftly switches over to a secondary connection.
This ensures your business remains online even during an outage or network failure.
Once your primary connection is restored, SmartCONNECT monitors the line for five minutes before switching back to the original internet connection.
SmartCONNECT vs. Competitors: Why Choose SmartCONNECT as Your Backup Internet
Here are the key reasons to consider SmartCONNECT over conventional internet providers for business continuity:
1. Comprehensive Service Integration
SmartCONNECT combines internet, backup internet, and phone services into one seamless solution. This integration allows businesses to:
- Streamline operations
- Reduce complexity
- Avoid managing multiple service providers
This all-in-one service model also ensures greater reliability, as the components are designed to work harmoniously together, reducing the risk of service disruptions.
On the other hand, if your backup solution doesn’t integrate well with your current network or devices, it can create problems like the need for additional hardware or modifications.
2. Seamless Failover Mechanism
Unlike its competitors, SmartCONNECT follows a smooth transition process when your primary internet goes down. Within seconds, it automatically switches to a secondary connection, preventing any disruption in operations.
This swift transition allows businesses to maintain productivity without the typical downtime associated with manual failover.
In contrast, many traditional backup internet solutions fail to switch over quickly enough, leading to some downtime and undermining operations and productivity.
3. Industry-Specific Expertise
Vivant (the developers of SmartCONNECT) boast of extensive industry expertise, across a range of sectors, including:
As a result, they are uniquely positioned to empathize with the connectivity challenges of operators in each of these sectors. This helps in designing solutions addressing the industry-specific needs of each business.
But this is not the case with most failover solution providers, who offer their services often based on business size without understanding the problems specific to the sector or industry.
4. Robust Security Measures
SmartCONNECT provides a highly secured firewall that is both PCI and HIPAA compliant, ensuring businesses meet stringent data protection and regulatory standards.
Brandt Bacus of Bacus Foods Corp. explained it best — “PCI-compliance is a real thing. Until you’ve been breached you don’t understand how big of a deal it really is. Not to mention added fees, security, processes and procedures. Business owners realize the magnitude of it. Make sure you partner with a vendor who can not only make it easy for you to understand it, but will actually manage it all for you.”
Key benefits of SmartCONNECT include:
- PCI/HIPAA compliance: Meets strict regulatory standards for businesses handling sensitive data.
- Enhanced security: Protects against cyber threats with a robust, secure firewall.
- Data protection: Safeguards business-critical information and ensures privacy.
Other backup internet solutions may lack such strong security features, which can expose businesses to cyber threats when they rely on their backup connections during an outage.
If a backup internet provider doesn’t offer encryption or advanced firewalls, hackers might gain access to sensitive data as it’s transmitted over the secondary connection.
For example:
- A business in healthcare could be at risk of data breaches if patient information is not properly protected while using the backup connection.
- An e-commerce site could face payment fraud without secure transaction protocols in place.
Without strong security protocols, these vulnerabilities can put critical business operations and customer trust at serious risk.
5. Nationwide Support
If your business operates across multiple locations or even has employees working remotely, you need a backup internet solution that supports all your different locations.
Here’s how SmartCOONECT has you covered:
- Nationwide coverage: Support available across the country, ensuring timely assistance wherever needed.
- Fast response times: Minimizes downtime by addressing issues promptly.
- Comprehensive support: Ensures smooth operations for businesses, regardless of location.
The country-wide coverage is another aspect where SmartCONNECT trumps the competition.
Most providers may not offer reliable coverage in certain regions, especially in more rural or remote areas. If a branch of your business operates from such a location, you’ll have no access to backup internet when you need it most.
6. Cost-Effective and Scalable Solutions
When choosing a failover internet solution, one of the key considerations is scalability. As a business expands, its internet needs naturally grow, but not all backup internet services are built to scale.
For instance, a small retail business that relies on backup internet to handle occasional outages might find that its provider can’t keep up as the company opens new locations and adds more employees and devices. A fast-growing tech startup could run into problems when the backup service struggles to support increased traffic, hindering productivity and growth.
Without scalable solutions, businesses may face slower internet speeds, dropped connections, or even network failures when their backup service isn’t equipped to handle the increased demand.
Scaling with the right backup solution ensures seamless performance as businesses evolve, without the headaches of constantly upgrading or switching providers.
SmartCONNECT delivers solutions designed to adapt to the unique requirements of every business:
- Scalability: Solutions that grow with your business, ensuring long-term flexibility.
- Cost-effective: Tailored options that balance affordability with performance.
- Performance-driven: High-quality service without compromising on speed or reliability.
These features position SmartCONNECT as a superior choice for businesses seeking reliable, secure, and integrated backup internet solutions.
SmartCONNECT: The Superior Backup Internet Choice
Vivant’s SmartCONNECT backup internet keeps your business online and immune to disruptions, irrespective of industry. You enjoy zero downtime not just at one location, but across the country, and can scale your business without worry—your backup internet can handle the extra locations.
SmartCONNECT’s proactive approach makes it the best pick among other traditional backup internet solutions for continued business connectivity.
Get in touch today to explore how you can switch to smartCONNECT for 100% uptime today.
