We had a client today who was not able to cope with the number of calls ringing to their 30 locations and was looking to find a way to not lose the orders. There are a few creative ways to cope with the surge in demand during this pandemic.
Governments have temporarily suspended the restaurant business at once as they realized COVID-19 is spread via human-to-human contact. On the 18th of March, Texas Governor decided to close all the restaurants and bars in the state, as Texas confirmed 3rd virus death.
There are two different types of phone systems that you can consider. we will discuss the advantages and disadvantages of each system so you can make an informed decision. We will start with the most common solution, hosted VoIP phone system
Backup internet is simply a secondary path of communication to the internet so when your primary internet is down, you are still able to connect and transact.
Any business with an online presence simply can’t afford security issues with customer data or transactions. The answer is PCI Compliance – the only way to mitigate security breaches and prevent breaches from malicious individuals.
Established in 2012, Vivant has been a trusted business partner for thousands of mid-market and multi-unit businesses with deep expertise in the restaurant, automotive, healthcare, and services industries. Vivant consolidates Internet, backup Internet, and phones into a single solution, eliminating the need for multiple vendors. And unlike with other providers, Vivant provides unmatched nationwide support, a highly secured PCI/HIPAA compliant firewall, and cost-effective, scalable solutions.
