Many people have already abandoned their telephone landlines in favor of cloud-based VoIP technology. Now, more and more businesses are making the switch. Out-of-date phone systems and aging technologies are making way for robust VoIP systems replete with custom features. As it is, business VoIP users are growing exponentially year after year. While there are a number of drivers behind this boom, it’s important for business owners to understand the differences between traditional landline systems and VoIP technologies – the big switch is multi-layered.
Understanding the differencesFor many of us, a landline phone was the standard “wired” phone that connected us to the world. We were part of a physical network of phone lines that connected us, phone by phone, to each other. VoIP is a new frontier – Voice Over Internet Protocol – it’s a cloud-based technology that allows us to make phone calls from any data-driven device, at any time, and from anywhere. The big deal, particularly for business owners, is the dramatic drop in cost when switching from analog phone systems to VoIP systems. For companies large and small, telephony costs can easily be cut in half. Long-distance calls are practically free. Multiple phone numbers are not a problem. And there are no limitations – no pricing plans, no bundling packages, no contractual obligations.
Countless telephony featuresUnlike cumbersome analog systems, VoIP phone systems are loaded with customized features, with everything from inter-office calling to conference calls, to voicemail. More than that, VoIP is the most complete and comprehensive phone service, with local/long-distance calling capability, additional phone numbers, and custom options designed to deliver efficiency and performance.
- three-way calling + conference calling
- unlimited voicemail boxes + voicemail
- auto attendant + virtual office capacity
- completely customized music-on-hold
- custom call routing/find me/follow me
- unlimited extensions + 911 capability
- group phonebook + voicemail to email