Phone Systems and Internet Services Designed for
Whether you are an HVAC/plumbing/electrical company, pest control service, home security specialist, or other home services provider, there are three things that are critical to your business and your customers:
1. Invoicing, project management, and time tracking are always accessible.Â
2. Phone systems, email, and live chat services stay online.
3. Scheduling tools, GPS tracking, and work order management systems are never interrupted.
With Vivant as your one-stop managed home business service provider, your Internet, backup Internet, and phones are consolidated into one cost-effective, scalable solution. All proactively managed by our award-winning live support staff.
Vivant’s Phone Systems for Home Services Businesses
Vivant offers cloud-hosted Internet, backup Internet, phone, and smart network services that allow easy and seamless communication and guaranteed reliability.
Full network redundancy means data keeps flowing even in the event of a failure.
Data protection is ensured with a highly secured PCI-compliant firewall.
Cost Savings
VoIP significantly reduces monthly communication costs over traditional phone lines, often by 49–69%. VoIP systems often include free unlimited calling in the U.S. and Canada.
Reliability
With our 100% uptime guarantee, powered by SmartCONNECT™, your staff and your customers are ensured uninterrupted communication, critical for dispatchers, technicians in the field and customers waiting on a service call.
Enhanced AccessibilityÂ
Stay connected with clients and staff from anywhere, improving responsiveness.
Improved Customer Experience
With our zero downtime guarantee, your customers get faster scheduling, shorter wait times for updates on their service call, and easier access to billing.
A Better Option for Internet and Phone Systems.
Zero Downtime Guaranteed.​
For HVAC, plumbing, electrical, pest control and home security companies, our phone systems keep the office, dispatch and the field connected. From routing emergency calls to sharing job updates between teams, our solutions are tailored to home services businesses.
Owners and dispatchers get streamlined call handling and scheduling, while customers get faster responses and on-time arrivals.
Dispatchers route calls and jobs to the right technician.
Schedulers keep every crew’s calendar full.
Features
Call Management and Client Scheduling
Efficiently handle incoming calls and customer appointments. Customize call routing based on job urgency and technician availability.
Call Deflection Features
Call Deflection manages high inbound call volume by directing customers to self-service channels like directions, hours, and feedback via text messages.
Customer Reviews and Feedback
Easily collect customer reviews with Vivant’s Review Request automation to stay in the loop about customer concerns.
Areas We Cover
Our internet and phone systems are available nationwide and always backed by award-winning live human support.
