Healthcare Internet and Phone Systems Designed for
Hospitals & Medical Offices
When your patient care depends on a reliable internet connection, choose Vivant’s healthcare phone and network services.
The healthcare industry has unique requirements and challenges. By proactively managing your network services, internet, and phone systems, we make it simple for your medical offices to stabilize operations with enterprise-grade connectivity, valuable automation, award-winning live support, and full redundancy. All with one trusted partner.
For multi-office practices, all locations will be using the same firewalls for PCI compliance, our proactive intrusion detection and prevention monitoring, the same managed network switches, and same VoIP service. All powered by a reliable backup internet or SD-WAN solution to ensure zero internet downtime.
With a scalable and flexible communications infrastructure, your network and phone solutions can grow with your healthcare practice.
The Vivant Solution for Medical Practices
Vivant offers cloud-hosted internet, video surveillance, and phone systems that allow easy and seamless communication among healthcare locations, as if they are in the same office.
Full network redundancy means greater reliability—data keeps flowing even in the event of a failure.
Data protection is ensured with a highly secured PCI / HIPAA-compliant firewall.
All backed by proactive network management and live human support.
Cost Savings
Scalability
Enhanced Accessibility
Stay connected with patients and staff from anywhere, improving responsiveness.
Comprehensive Network Security
Reliability
Streamlined Operations
Advanced Features
Telemedicine Integration
Competitive Advantage
A Better Option for Internet and Phone Systems.
Zero Downtime Guaranteed.
In the healthcare industry, our technology addresses the diverse requirements of healthcare professionals and staff. From optimizing patient care workflows to enhancing communication between medical teams, our internet and phone systems cater to the specific needs of medical offices.
Medical staff benefit from streamlined processes, ensuring efficient delivery of care, while patients experience improved service quality.
Hospital administrators experience operational consistency and reliability.
Appointment schedulers optimize patient bookings.
Marketing teams are empowered by data-driven insights.
Administrative staff more efficiently manage system settings.
Our Healthcare Phone System & Network Service Features
Call Routing and appointment Management
Efficiently manage incoming calls and appointments. Customize call routing based on peak hours.
Patient and Care Team Collaboration
Facilitate seamless communication between patients and care team members. Provide real-time updates on patient status and special care requirements.
Treatment Updates and Wellness Programs
Effortlessly update treatment plans and announce new wellness programs. Ensure all healthcare staff are promptly informed about updates in patient care.
Caller ID and Customer History
Personalize the healthcare experience for returning patients based on their preferences
Analytics and Reporting
Gain insights into call volume, peak hours, and patient preferences. Make data-driven decisions to optimize the businesses’ performance.
Call Deflection
Call Deflection manages high inbound call volume by directing patients to self-service channels like appointment setting, prescription refills, directions, and feedback via text messages.
Our Medical Industry Clients
We had repeated outages, sometimes for a few hours and sometimes for a couple of days and it was just crippling our business by frustrating our customers and our employees. We get about 50 phone orders a day and when the internet went down, phones went down too. The amount of money we were losing because of outages had a huge impact on our business. I don’t even think about it anymore, it just works. Support has been wonderful and extremely responsive. It is one of the best things i have done in business.
Areas We Cover
Our internet and phone systems are available nationwide and always backed by award-winning live human support.