Families with working parents and children who want to take online classes. All of this, combined with media consumption and gaming, has pushed connectivity to the ultimate test.
If it wasn’t obvious before, it’s now obvious that internet connectivity is required to thrive in today’s environment. We could argue that internet connection is the second-most important utility, second only to electricity.
Vivant offers the best VoIP phone service options tailored to the business sector. Unlike most other VoIP system providers, our well-known 100 percent uptime guarantee helps us stand out.
This allows business owners to focus on providing outstanding service to their clients while we manage your communications.
Let’s look at why your small business needs business-class Internet access.
The Internet as a Business Utility
The internet is the lifeblood of today’s business world. Your company requires business Internet connectivity that is fast, dependable, and high-quality at a reasonable price. Any delay on your part could be interpreted as disregard to the client’s needs, or even worse, ineptitude.
For a wide range of businesses and organizations, a high-speed connection is essential.
Public WiFi can be good for business
Businesses that gave free WiFi to their guests were virtually unheard of just a few years ago. To be fair, financial, and legal ramifications precluded them from doing so. These days, however, businesses offering free Wi-Fi appear to be a common occurrence.
Several statistics and success stories have contributed to Wi-Fi being available to all. Stores, restaurants, and merchants have realized that providing internet to their customers and visitors is preferable. It is even feasible to monetize your Wi-Fi through advertising and marketing!
If your small business serves customers in any way, you’ll need public WiFi. There are several business advantages. For starters, establishing a relationship with customers to make them feel at ease. This is a great way to motivate them to stay longer and spend more money.
As with air conditioning and proper lighting, providing such connectivity is becoming increasingly important. It’s more of a utility than a nice little “extra.”
Your public WiFi is an important element of your client experience and should be a reflection of your brand, so make it great. By offering an access gateway and simplifying the login process, you can provide your guests with a memorable customer experience.
Improved Productivity and Flexibility
Telecommuting and remote work are growing more popular. High internet speeds enable remote teams to collaborate easily, regardless of distance. This can be through virtual office environments, video conferencing, and other means.
Employee productivity, motivation, and satisfaction improve when they have limitless Internet access, sufficient management, and monitoring. Employees can use the cloud computing capabilities of Vivant’s hosted PBX system to collaborate with one another and with clients both near and far.
The cloud also stores data and documents that may be accessed from any location, at any time, and using any device. However, for any of this to work properly, you must have a dependable internet connection with an adequate bandwidth. The solution is business-class Internet by Vivant.
Phone systems, like all IT activities, have improved tremendously because of digital technology. Vivant VoIP services connect your phone system to your company’s digital network. This enables it to enhance the efficiency of your data network and reduce the need to operate two networks.
We have assisted countless small company customers in saving tens of thousands of dollars per year in labor costs. Many of them can eliminate most issue tickets using the automation tools built into our VoIP services.
They even recovered 80 hours of production per week for the IT crew. Before the switch, they spent much of their time on routine duties and office relocation.
Faculty and employees can now transfer offices and simply plug their phones into the wall in their new location. All administration is handled by the system.
Cost savings
It’s normal to believe that upgrading your phone system will cost a fortune. Fortunately, when switching to Vivant’s Hosted PBX unified communications platform and VoIP phone systems, this isn’t the case.
Many businesses prioritize enhancing other aspects of their operations before modernizing their communications infrastructure. A modern phone system, on the other hand, can provide a competitive advantage. You can use a mobile app or a web interface to answer inbound and outgoing customer calls while on the go.
Vivant includes system maintenance and updates as standard. That means you’ll save money by cutting down on the time and money spent on system updates and general equipment upkeep.
Another area where firms will save money is in hardware. Because a cloud communications system is software-based, you won’t need as much hardware as you would with an on-premises solution.
The average savings experienced by businesses after converting to a VoIP system range from 30% to 50%. While the amount saved varies by company, practically all of them see a significant reduction in their telecommunication costs.
Companies who convert from an on-premise phone system to a cloud-based VoIP system like Vivant’s see the most significant expense savings.
Access to the internet is essential for businesses to succeed
As a small business owner, you may not be aware of your connectivity requirements. However, in 2021, it’s critical to realize that you rely on the internet for almost everything.
Make sure you have a strong connection that can scale, service customers, and keep your team’s workflow running smoothly. Consider upgrading to business-class connectivity with Vivant to accomplish this efficiently.
Having a dependable internet connection is essential, but outages sometimes occur due to accidents or external pressures. With Vivant’s SmartCONNECT technology, you can be assured that you will never lose revenue due to an internet outage. At a low cost, this is an ideal choice for small businesses.
Contact Vivant today to learn more about how our VoIP solutions can help your business grow.
