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In fact, in this brisk business environment, some 50% of all orders are either by phone or online. Before upgrading the company’s technology platform, Jimmy John had regular and ongoing issues with both his Internet service provider and his phone service provider.

If you’re fed up, and you’ve reached a breaking point, it may be time for a new approach. But you need to be sure about your reasons for switching providers, and it shouldn’t just be a reaction to “dissatisfaction” – there are a host of good reasons.

Many people have already abandoned their telephone landlines in favor of cloud-based VoIP technology. Now, more and more businesses are making the switch. Out-of-date phone systems and aging technologies are making way for robust VoIP systems replete with custom features.

If your business relies heavily on the Internet, then you know only too well how downtime can impact your bottom line. You’re basically handcuffed – everything that drives your business is frozen, including POS terminals that depend exclusively on the Internet.