Blogs

The Hidden Costs of Internet Downtime: A Backup Internet Story

The Hidden Costs of Internet Downtime: A Backup Internet Story

In today's hyper-connected world, a reliable internet connection is the lifeblood of businesses. We rely on it for communication, transactions, and accessing critical data. However, the specter of internet downtime looms over every business, and when it strikes, the consequences can be severe. In this blog post, we'll delve into the hidden costs of internet downtime and share real-world examples of businesses that have faced these challenges.
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Why a Robust Phone System Is the Difference Between Really Good and Average Businesses

Why a Robust Phone System Is the Difference Between Really Good and Average Businesses

Businesses that want to improve operational efficiency may consider investing in a new phone system. However, which of the two main types of phone systems, VoIP and landline, helps a business stand out from the crowd?
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10x Your Customer Experience Using Scheduled Text Messages

10x Your Customer Experience Using Scheduled Text Messages

It should come as no surprise that Americans are more reliant on their smartphones. Just take a quick look around you to see that most people always have their smartphones with them.
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Improving Business Communication For Your Customers With Text

Improving Business Communication For Your Customers With Text

Effective communication is crucial to running a business. Companies must regularly and freely communicate with their staff, vendors, and customers. An efficient communication strategy helps businesses with reaching out to stakeholders, enhancing brand recognition, boosting sales, and maximizing profits.
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Missed Calls Are Missed Opportunities

Missed Calls Are Missed Opportunities

Like most business owners, you probably don't give much thought to your phone system. After all, if the line is working, why worry, right? Well, the answer is a little more complicated than that.
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Why You Should Use Multiple Numbers

Why You Should Use Multiple Numbers

Companies with several employees have long grappled with the issue of answering multiple calls at the same time. However, the telephone landline is gradually becoming obsolete. Not only that but installing on-premise PBX systems is time-consuming, resource intensive, and just downright expensive.
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Business Class Text & Picture Messaging

Business Class Text & Picture Messaging

As a business owner, you're aware of the numerous advantages that VoIP numbers can provide. Unsurprisingly, most businesses are moving away from landlines and toward VoIP systems like Vivant.
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The Importance of Call Statistics for Your VoIP Business Service

The Importance of Call Statistics for Your VoIP Business Service

As one of the best Business VoIP providers in the business, Vivant makes it very simple to customize and tailor your phone lines through online management portals. Managers and administrators are often overburdened with other obligations. However, having access to a rapid perspective of what is going on in the office, and even outside of the office, is quite valuable.
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Best VoIP Phone System and Service Provider

Best VoIP Phone System and Service Provider

A VoIP system will help your company grow to new heights. VoIP allows phone calls to be placed and received via the internet, allowing for interesting capabilities that are not possible with traditional phone carriers.
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What Are The Benefits Of A Virtual Receptionist?

What Are The Benefits Of A Virtual Receptionist?

A virtual receptionist can be a great asset for any business. They can help to take care of some of the administrative tasks that can take up a lot of time, freeing up the business owner to focus on other aspects of running their business.
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7 Tips for Hybrid Office Conferencing

7 Tips for Hybrid Office Conferencing

The pandemic hastened remote work trends, forcing many businesses to transition to a full-time, work-from-home model for months. As offices reopen, businesses determine the best course of action for their operations and employees.
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How to Use Voice Communication to Create Lasting Customer

How to Use Voice Communication to Create Lasting Customer

If you want your company to remain competitive in today's market, you must have effective voice communication. If you're not communicating effectively with your customers and employees, your mixed messages are putting your business at risk.
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Benefits Of The Hybrid Workplace

Benefits Of The Hybrid Workplace

A hybrid work model allows employees to work from home part of the week and in the office the rest of the time. When you work with Vivant, you get our 100% uptime guarantee, which ensures that your hybrid workforce is always productive and that your operations run smoothly.
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Why Your Small Business Needs a Professional Phone System

Why Your Small Business Needs a Professional Phone System

You’ve maximized your marketing efforts to attract more leads and grow your business, and Yay! you have a large customer base. But will your few business phones manage the incoming and outbound calls to and from your customers and clients? If not, we have a perfect solution for your needs.
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How to Improve Remote Work Virtual Collaboration

How to Improve Remote Work Virtual Collaboration

To be successful in business, you must put in a lot of effort. People and technology, for example, are well-known elements. Virtual collaboration, on the other hand, is an often-overlooked factor that has a significant impact on your prospects of success.
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New Tips Customer Service Etiquette: Phone, Chat, and Email

New Tips Customer Service Etiquette: Phone, Chat, and Email

Making sure your customers receive excellent customer service is critical for growing a successful business. Maintaining customer satisfaction indicates that they are receiving the attention they deserve. This is precisely what Vivant's VoIP solutions can assist your company with.
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6 Reasons Why A Phone Conversation Is Better Than An Email

6 Reasons Why A Phone Conversation Is Better Than An Email

Simply because technology progresses, it does not preclude us from appreciating simple pleasures such as conversing with one another. Humans are hardwired for conversation, and we've evolved to pay attention to what others have to say.
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Why Your Company Requires a Backup Internet Connection

Why Your Company Requires a Backup Internet Connection

Discover how backup internet connections can boost your business’s efficiency, reliability, and continuity.
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How Integrating Your Phone System to Your Business Management Platform Makes You Efficient

How Integrating Your Phone System to Your Business Management Platform Makes You Efficient

When compared to traditional landline systems, the convenience and flexibility that a VoIP phone system provides are abundantly obvious. For many business owners, a VoIP business phone system is about as good as a telephony system can get.
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The Unsung Hero of Online Business: VoIP Phone Systems

The Unsung Hero of Online Business: VoIP Phone Systems

There's no denying that running an online business has its charm, but it also has its own set of obstacles. Things can rapidly become complicated when it comes to reaching out to clients, scheduling appointments, implementing advertising techniques, developing outstanding content, and so on.
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