Why Your Company Requires a Backup Internet Connection

Discover how backup internet connections can boost your business’s efficiency, reliability, and continuity.
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As more businesses rely on the Internet for critical operations, it’s important to consider having a backup Internet connection. In the past, the Internet was mainly used for sales, purchases, and communication, but now, businesses depend on it for running essential systems like CRMs, HR systems, accounting, and video conferencing.


Having a single internet connection poses a risk. Relying solely on the internet leaves businesses vulnerable, as any disruption can lead to costly downtime. For instance, an internet outage can jeopardize access to important business data, resulting in financial losses.

The Critical Need for a Backup Internet Connection

Studies show that each minute of downtime can cost a small business anywhere from $137 to $427. Considering the impact on critical business processes and the potential wait time for service to restart, it becomes evident that having a backup strategy is crucial. Surprisingly, only 13% of firms have such a plan in place.


While larger businesses tend to lose the most money and productive hours in the event of connectivity failure, the consequences affect all types of businesses, regardless of their size. Therefore, having a backup internet connection is essential for maintaining uninterrupted business operations.

The benefits of adding a Backup Internet connection


Adding a second internet connection to your business offers several benefits. Internet outages can occur due to various reasons such as bad weather, faulty cables, or issues with your ISP’s server. Since you have no control over when or how long the outage will last, having a backup internet service is crucial to maintaining stable connections in your office.

Why ISP Redundancy is Beneficial for Your Business Connectivity

Here are some of them:

  1. Redundancy/Failover: If one connection breaks, having a backup ISP can help you avoid downtime and keep your employees connected at all times, especially during server updates or network infrastructure work.


  1. Efficient management of bandwidth demands: By integrating both ISP connections into a single delivery pool using a Software-Defined Wide Area Network (SDWAN), you can prioritize bandwidth to meet the needs of users and processes, resulting in a faster network that can continue to function even if one of the ISPs goes down.


  1. Enhances the customer experience: Having a secondary internet service provider can help you maintain a reliable internet connection, which is crucial for providing prompt responses to customers via phone, email, or website chat. This can significantly impact lead conversion and customer retention.


  1. Segmenting your network for more security options: By using two ISPs, you can segment your traffic, putting sensitive information-holding devices on one ISP connection and guests and less secure devices on the other. This separation of traffic helps protect data from potential security risks.

Enhancing network reliability and speed with Vivant’s backup ISP solutions

Vivant offers comprehensive support for setting up a backup ISP connection for your company. Collaborate with Vivant to access the fastest and most reliable internet solutions available in the market. Our ongoing commitment involves seeking out innovative ways to cut costs, enhance operational efficiencies, and drive innovation. Contact us today to explore the possibilities.

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