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Vivant logo
  • Home
  • Services
    • Primary Internet
    • SmartCONNECT™
    • SmartPROTECT™
    • Phone System
    • Phone Service
    • SD-WAN
    • Voice AI
    • Call Deflection
    • Managed Networks
  • Pricing
  • Our Purpose
How to Use Voice Communication to Create Lasting Customer

How to Use Voice Communication to Create Lasting Customer

by Hamed Mazrouei | Jul 7, 2022 | blog, communication, customer services, smartconnect, voice communication

With the right equipment, know-how, and technology, you can improve voice communications and position your company for long-term success. With the rise of remote operations, executives are investigating how to incorporate cloud-based communication technologies that...
Customer Service Etiquette: Rules for Phone, Live Chat, and Email

Customer Service Etiquette: Rules for Phone, Live Chat, and Email

by Hamed Mazrouei | Mar 11, 2022 | blog, business phone, business phone system, customer services, live chat, Phone Service, Phone Systems, VOIP

The last thing you need in today’s hyper-competitive market is for your clients to feel underappreciated. Keep in mind that your competitors are more than willing to embrace your clients and deliver them with a world-class experience that you couldn’t. Customer...
Things to Keep in Mind for Choosing the Right SD-WAN Service Provider

Things to Keep in Mind for Choosing the Right SD-WAN Service Provider

by Hamed Mazrouei | Aug 7, 2020 | blog, communication, conferencing, customer services

Factors Need to Consider When Choosing the Best SD-WAN Service Provider  There are a number of important factors that customers need to get acquainted with before making a decision. When connecting your computer networks over large distances to data centers it is...

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We proactively manage the internet and phone service through our SmartCONNECT™ technology so you can focus on your business. Think of us as your IT employee whose focus is to ensure internet and phones are working 100% of the time.
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