Business Phone Services
Complete business VoIP phone services including local and long-distance, phone numbers, call routing, and any custom solutions required to
make your operation perform at peak efficiency.
Vivant’s business phone systems are uniquely built for small and medium business in these industries: restaurant, dealerships,
medical offices, and professional services like law, insurance and tax offices.
Included Features of Vivant Phone System
Unlimited Voicemail
Every extension can have its own voicemail
Voicemail to Email
Receive your voicemails via email
Call Recording
Recording inbound, outbound, internal calls, or all calls
Call Waiting
Enable or Disable it as it fits your needs
3-Way Calling
Bring multiple people into a single call with ease
Auto Attendant
Sales press 1, support press 2, accounting press 3
Conference Rooms
Audio Conference calls when you want to bring a big group together instantly
Music on Hold
Use it as commercials on hold for new announcements
Find Me / Follow Me
Never miss an important call by allowing the phone system to find you on any device
Call Parking
Traditional call hold to allow calls to be transferred to anyone in the office
Group Phonebook
Quickly and easily create all of your contacts and save time dialing manually
Unlimited Extensions
Start with a few extensions and grow globally
Virtual Office
Create virtual offices in an instant to grow service areas
Customized Ring Groups
Ring any number of extensions and customize
Caller ID
Both inbound and outbound Caller ID
Nationwide Coverage
No limitations, coast to coast coverage
Customized Call Routing
Bring all of your office into a single office to ensure you never miss an opportunity
E-911
Especially important for all medical or emergencies to work as a traditional system
Customized Music on Hold & Voices
The benefits of a well-written, professionally produced message on hold program are undisputed.
In addition to assuring your callers that they’re still connected, with our virtual office phone service you can inform them about your company’s products and services, or your community’s unique amenities. Promote activities and special events, remind callers of your hours and location, invite them to visit, direct them to your website, and thank them for their business.
Greatly reduce the number of callers who hang up
Project an image of quality and professionalism
Prompt your callers to ask questions and encourage them to take action
Increase your website traffic
Messages on hold
Music on hold
IVR/Auto Attendant Voices
Customized Voicemail recordings. We take care of everything from professional scriptwriting and expert production, to music licensing, digital equipment, and installation. In fact, we’re so confident in your satisfaction, we guarantee it in writing!
Professional script writing
Expert digital production
Your choice of male, female, or alternating announcers
Foreign language translation and native language announcers
Extensive music library to fit any image and demographic
State-of-the-art digital message player
Comprehensive customer service program
Satisfaction guarantee
#Customized Music on Hold & Voices
Listen Now!
Included Features of Vivant Phone System
Apartments
Automotive
Finance & Legal
Medical Field
Retail
Utility Company
Voicemail
Customized Music on Hold & Voices
The benefits of a well-written, professionally produced message on hold program are undisputed.
In addition to assuring your callers that they’re still connected, you can inform them about your company’s products and services, or your community’s unique amenities. Promote activities and special events, remind callers of your hours and location, invite them to visit, direct them to your website, and thank them for their business.
Project an image of quality and professionalism
Prompt your callers to ask questions and encourage them to take action
Increase your website traffic
Messages on hold
Music on hold
IVR/Auto Attendant Voices
Customized Voicemail recordings. We take care of everything from professional scriptwriting and expert production, to music licensing, digital equipment, and installation. In fact, we’re so confident in your satisfaction, we guarantee it in writing!
Professional script writing
Expert digital production
Your choice of male, female, or alternating announcers
Foreign language translation and native language announcers
Extensive music library to fit any image and demographic
State-of-the-art digital message player
Comprehensive customer service program
Satisfaction guarantee
#Customized Music on Hold & Voices
Listen Now!
Included Features of Vivant Phone System
Apartments
Automotive
Finance & Legal
Medical Field
Retail
Utility Company
Voicemail
FAQ
Frequently Asked Questions
What happens when the Internet goes down?
Because it is cloud-based, a reliable Internet connection is required. If Internet is down, you are unable to make and receive calls using your desk phones, however, you are able to still make and receive calls from your mobile app. We do offer a 100% up-time guarantee Internet service, SmartCONNECT to solve this problem.
Can we link multiple offices across the country?
Yes, because of the nature of VoIP systems, we are able to route your calls from any office or location to another regardless of their physical location.
This ability is very useful for example if you want to consolidate all of your support in one location or sales in another location.
Do we need to purchase our own phone system?
No, you have the ability to use our phone system in conjunction to our phone service.
Are there additional costs for all the features?
No. We do not charge for any additional features. All of our features are included at no additional cost.
Do you provide service nationwide?
Yes, we have business VoIP phone services throughout the nation. We can consolidate all of your locations into a single portal, with one team for sales, billing, and support.
How does support work?
If you need additional help with a live agent, please contact our support team