- Built for Auto, RV, Marine & Powersports Dealers
Keep closing deals even when internet, phones, and WiFi go down
Vivant keeps your sales floor, service department, phones, DMS, payment systems, and online auctions running even when your primary provider fails.
- One partner
- One bill
- Zero finger-pointing
- One partner
- One bill
- Zero finger-pointing
Downtime cost calculator
How much money are you losing to outages?
See what a year of outages costs your dealership in lost sales, delayed financing, and idle staff.
Your numbers
Trusted by businesses nationwide
- What operators say
Dealers that chose zero downtime
“We are a high volume phone dealership, so we have a ton of inbound calls. With Vivant, it was very seamless to request certain ring groups whether that was acquisition, sales, admin, accounting so that each department handled only the calls meant for them. Without Vivant, setting up those features would have been very challenging.”
- The Cost of Downtime
A single outage can cost your dealership a full day of deals.
Every critical system from DMS, phones, payment terminals, F&I software, online auctions, all depends on your internet. When it fails, operations completely stop. They stop.
DMS BECOMES INACCESSIBLE
Your sales team can't close deals, F&I can't finalize contracts, service advisors lose visibility, and inventory updates stop.
Dealership Operations
CUSTOMERS CAN'T REACH YOU
Sales and service calls go unanswered while customers move on to the next dealership. Every missed call is a missed opportunity to earn business.
Customer Experience Loss
Payment Processing Stops
Credit card machines stop immediately. Every transaction fails. Customers who were seconds from closing a deal walk out and most don't come back tomorrow.
Revenue Impact
MANAGERS BECOME TECH SUPPORT
Your managers spend the day troubleshooting outages while technicians, advisors, and sales staff wait to get back to work. Payroll keeps running, but revenue doesn't.
Productivity
Labor cost percentage
Staff spend time troubleshooting instead of serving customers.
OPERATIONAL IMPACT
- The Cost of Downtime
Half of restaurant revenues are online. A single outage wipes out your profits.
You spend thousands of hours improving food quality and training employees. Then single hardware failure kills a month of profitability. Here is what is at stake.
Payment processing goes offline
Online Orders & 3PD orders stop
PROFIT LOSS
Phone outage at lunch
MISSED ORDERS
Hours wasted on support calls
OPERATIONAL CHAOS
Managers are not your store IT support team. They should be on the floor.
Operational Impact
LOST REVENUE
Staff spend time troubleshooting instead of serving customers.
Revenue lost during an outage is unrecoverable.
Nobody comes back tomorrow to place the order they couldn't place today.
- The Causes of Downtime — The Problem
Single points of failure cost you $10,000 in deals a day.
- Customer Success
What auto dealership operators say about Vivant.
- The Solution
One accountable partner who
owns the outcome
We are the only company who reviews the entire network holistically to eliminate all single points of failure at. price point no one else can match.
- One Partner
- One bill
- One number to call
- One Partner
- One bill
- One number to call
| Situation | Without VIVANT | With VIVANT |
|---|---|---|
| Internet outage | Sales can't pull vehicle history, F&I can't draft a contract, service can't open a repair order. | Failover kicks in automatically. A redundant path keeps DMS live; sales, F&I, and service never touch pen and paper. |
| Phone system failure | Customers can't reach you, so they dial your competitor instead. | Calls reroute instantly. Every BDC agent and advisor stays reachable, with all lines active. |
| DMS connectivity issue | Customers' unencrypted data exposed to hackers, with you racking up hefty FTC penalties. | Customers' financial data encrypted and protected at all times. |
| Support response | Card terminals decline, financing can't submit, and a ready-to-sign customer walks. | Payments and financing submissions stay live and deals close on schedule without delay. |
| Revenue during failure | Three vendors, three calls, and nobody owns the fix while your GM plays referee. | One team owns the whole stack — one call gets it diagnosed and resolved. |
| Situation | Without VIVANT | With VIVANT |
|---|---|---|
| Internet outage | ❌ Sales can't pull vehicle history, F&I can't draft a contract, service can't open a repair order. | ✅ Failover kicks in automatically. A redundant path keeps DMS live; sales, F&I, and service never touch pen and paper. |
| Phone system failure | ❌ Customers can't reach you, so they dial your competitor instead. | ✅ Calls reroute instantly. Every BDC agent and advisor stays reachable, with all lines active. |
| DMS connectivity issue | ❌ Customers' unencrypted data exposed to hackers, with you racking up hefty FTC penalties. | ✅ Customers' financial data encrypted and protected at all times. |
| Support response | ❌ Card terminals decline, financing can't submit, and a ready-to-sign customer walks. | ✅ Payments and financing submissions stay live and deals close on schedule without delay. |
| Revenue during failure | ❌ Three vendors, three calls, and nobody owns the fix while your GM plays referee. | ✅ One team owns the whole stack — one call gets it diagnosed and resolved. |
Sales can't pull vehicle history, F&I can't draft a contract, service can't open a repair order.
Failover kicks in automatically. A redundant path keeps DMS live; sales, F&I, and service never touch pen and paper.
Customers can't reach you, so they dial your competitor instead.
Calls reroute instantly. Every BDC agent and advisor stays reachable, with all lines active.
Customers' unencrypted data exposed to hackers, with you racking up hefty FTC penalties.
Customers' financial data encrypted and protected at all times.
Card terminals decline, financing can't submit, and a ready-to-sign customer walks.
Payments and financing submissions stay live and deals close on schedule without delay.
Three vendors, three calls, and nobody owns the fix while your GM plays referee.
One team owns the whole stack — one call gets it diagnosed and resolved.
- Before Vivant
Juggling carriers, support tickets, and conflicting answers
No accountability — finger-pointing between vendors
Staff troubleshooting outages instead of serving patients
Single points of failure across your infrastructure
No certainty — just hoping systems stay online
- With Vivant
One partner responsible for keeping your organization connected
No finger-pointing. No vendor chaos. No excuses.
Revenue Protection — appointment schedules keep moving, patient calls keep flowing
Fewer Operational Disruptions — technology failures stop creating chaos
More Time For Patient Care — less troubleshooting, more patient service
- The Problem
- Before Vivant
No peace of mind — outages costing thousands of dollars
Payments decline, online orders vanish, and the phone stops ringing mid-rush.
Vendor fatigue managing multiple providers and support lines
Internet, backup, phones, and network each sit with a different provider.
Managers acting as on-site tech support during rushes
When something breaks, every vendor blames the other while you lose sales.
No accountability and constant finger pointing between vendors
Your best people leave the floor to sit on hold instead of serving guests.
Inconsistent systems across locations with multiple points of failure
No standard, no visibility, no way to fix one site without touching them all.
- The Fix
- With Vivant
No revenue losses because of internet, phone, or wifi outages — Guaranteed
Automatic failover keeps payments, orders, and phones live — guaranteed.
One partner, one bill, one support team — no finger pointing
We own internet, backup, voice, and network as a single managed service.
Smart and proactive monitoring to resolve issues faster
No finger-pointing — if it touches your network, it is on us to fix.
Savings of 20% a month on consolidated billing
Proactive 24/7 monitoring catches and fixes problems, often before you do.
Secured and reliable infrastructure across all locations with no single points of failure
Identical, secured infrastructure with full multi-site visibility as you scale.
- The Vivant Advantage
Never Miss a Call With Vivant's Ring Groups
Dedicated Ring Groups for Every Department
We set up dedicated ring groups for Sales, Service, Parts, F&I, and BDC, so calls land with the right team automatically.
Unanswered Calls Roll to the Next Available Person
Our phone setup rings across the whole department, so if your top closer is on another call, the next available person picks it up. Never lose customers to voicemail again.
Call Reporting Broken Down by Department and Hour
We breaks down your call records by department and by hour, so you can see Service is short-staffed on Saturday mornings before a customer has to tell you.
Same Department Setup at Every Rooftop
We build the same department structure into every rooftop, so call handling doesn't depend on which store answers the phone.
- Pricing
Choose the protection level that fits your dealership
Simple per-location pricing — every plan is built to eliminate single points of failure.
Starter Package
from
$350
Per Month · Per Location
Single-rooftop dealerships that need reliable connectivity at the lowest entry point..
Services Included
- Managed Internet
- Backup Connectivity
- Business Phone System
- Network Monitoring & Support
- PCI-Compliant Infrastructure
- Revenue Protection
Most Popular
Business Critical
from
$450
Per Month · Per Location
Multi-rooftop dealer groups focused on operational consistency and growth.
Services Included
- Enhanced Redundancy
- Advanced Monitoring
- Faster Escalation Paths
- Multi-Location Visibility
- Increased Business Continuity Protection
Mission Critical
from
$900
Per Month · Per Location
Large dealer groups where downtime creates significant financial impact.
Services Included
- Automated Failover
- Mission-Critical Continuity Planning
- Advanced Network Management
- Highest Uptime Protection
- Enterprise-Level Support
- Common Objections We Hear
But what if…
We've never had a major outage
The reality
That's exactly what most dealerships say — until the day they do. The question isn't whether outages happen. It's what happens to your sales floor, DMS, phones, and revenue when they do. Our job is to make sure the answer is: nothing. Business continues as usual.
We already have an IT team
The reality
Vivant isn't a replacement for your IT team — we're a specialized connectivity and business continuity partner. Many dealers rely on us to manage internet, phones, redundancy, and failover so their internal teams stay focused on higher-value work.
Switching providers sounds risky
The reality
Staying on vulnerable infrastructure is often the bigger risk. Our team handles planning, deployment, testing, migration, and cutover with minimal disruption — and we've done this hundreds of times for dealerships exactly like yours.
Our current provider is cheaper
The reality
Possibly. But most dealers aren't comparing monthly bills — they're comparing business risk. One outage can mean missed sales, inaccessible DMS, failed payment processing, and hours of manager downtime. Most underestimate what a single bad day actually costs.
- Our Guarantees
Six outcomes, guaranteed
01
Protect Revenue at All Cost
Deals keep getting funded. Payments keep processing. Appointments keep getting booked. Even when your primary provider fails.
02
Eliminate Operational Chaos
03
Proactive Smart Monitoring
04
Consistent Across Every Rooftop
05
An Expert Team as Your Partner
06
Cost Savings, Not Just Consolidation
- See Success In Action
See why businesses choose Vivant
Why Texas Cars Direct Came Back to Vivant After Trying A Different Phone System
- Get Started
Protect your revenue. Reduce operational risk. Give your team confidence.
Dave’s Hot Chicken, Pura Vida Miami, LongHorn Steakhouse and many others have experienced the difference. It’s time for you to join the team.
- One Company
- One Bill
- One Award-Winning Support Team
- Nationwide
- One Company
- One Bill
- One Award-Winning Support Team
- Nationwide