Business Phone Systems & Services
Stop Losing Money To Missed Calls & Phone Outages
Never miss a customer call with Vivant’s cloud-based business phone system. Save 20% on your monthly phone bill today.
100%
Uptime guarantee
20%
Average cost savings
2,500+
SMBs Served Nationwide
Restaurants | Healthcare | Dealerships | Professional Offices | Home Service
Hear from Customers Who Made the Switch
What Your Current Phone System Is Costing You
Missed calls = lost revenue
Every unanswered call during a busy shift or outage is a customer you lost to a competitor.
Hours on hold with your provider
Other phone providers leave you waiting in the queue with no ETA and no resolution.
Paying for features you don’t use
Legacy carriers nickel-and-dime you for call recording, voicemail, and auto-attendant.
Disconnected locations
Multiple offices on separate systems with no unified view or shared phonebook.
The Vivant Difference
Auto Attendant (IVR)
Route callers professionally — Sales press 1, Support press 2.
Call Recording
Record inbound, outbound, or all calls. Listen and download in one click.
Business Text Messaging
Route callers professionally — Sales press 1, Support press 2.
Mobile App & Webphone
Same extension on desk phone, mobile, or browser — no extra cost.
Analytics Dashboard
Missed calls, IVR selections, inbound/outbound volume, team activity & more.
Voicemail to Email
Every extension gets voicemail. Receive audio files in your inbox.
Unlimited Extensions
Start small, scale globally. Add remote users anywhere.
Custom Ring Groups
Ring any group, set schedules, route after-hours calls intelligently.
Conference Rooms
Bring teams together instantly — no third-party tool needed.
How Vivant Stacks Up Against Competitors
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 |
 |
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|---|---|---|---|---|
| Uptime Guarantee | 100% | 99% SLA (no uptime guarantee) | 99% SLA (no uptime guarantee) | ✘ No published SLA — varies by service tier |
| Hidden Fees | ✔ No hidden fees or bait-and-switch tiers | ✘ SMS limits, AI features cost extra | ✘ Some advanced features add-on only | ✘ Billing complexity frequently cited by users |
| Free Lifetime Maintenance | ✔ Included at no extra cost | ✘ Not included | ✘ Not included | ✘ Not included |
| Call Analytics & Reporting | ✔ Detailed dashboards included | ✘ Advanced analytics on higher tiers only | ✘ Basic included, advanced extra | ✘ Limited analytics |
| Call Recording | ✔ Included | ✘ On-demand (Core), auto (Advanced) | ✘ Higher tiers only | ✘ Premium plan only |
| Business Texting | ✔ Unlimited | ✘ Capped at 25–100 msg/user/mo | ✔ Included | ✘ Not included in base product |
| Customer Support | ✔ Award-winning, dedicated human support | ~Varies by plan | ~ Varies by plan | ✘ Slow response times reported by users |
| SMB Specialization | ✔ Built specifically for SMB (restaurants, medical, dealerships, professional services) | ✘ Enterprise-focused; SMBs pay enterprise prices | ✘ Developer/API-centric, complex for SMBs | ✘ Legacy enterprise carrier, complex product lineup |
Single Source of Truth for Your Call Data & Metrics
Command Center
In a single click, see all of your business analytics data such as missed calls, number of inbound and outbound calls, which IVR options users are selecting the most, which user groups are answering the most amount of calls, and see which users are most active.
Business Text Messages
Powerful Call Deflection features such as templates to quickly reply, private notes to collaborate with teammates, scheduling future text messages to be sent, auto-replies with text when you miss a call, after hours text messages, and more.
Call Detail Records
Desk Phone, Web Phone, Mobile App
Built-in web phones allow you to make and receive calls right from your computer. No hardware needed. Log in and start making calls from anywhere!
Our Seamless Integrations
Explore Our Other Business Solutions
FAQ’s
Need Help? Start Here
What happens if our internet goes down?
Vivant’s mobile app keeps working over cellular — your team can still make and receive calls. Incoming calls auto-reroute to backup numbers or voicemail. Our SmartCONNECT backup internet service eliminates this concern entirely with a 100% uptime guarantee.
Do we need to buy new hardware?
Not necessarily. Every user gets a free built-in webphone and mobile app at no cost. Desk phones are available but entirely optional.
Can we connect multiple office locations?
Yes. All locations are unified in a single portal — one billing account, one support team, full visibility across every site, with seamless call routing between locations.
Are there extra costs for features?
No. Every feature — call recording, business texting, analytics, voicemail to email, mobile app, webphone, conference rooms, IVR, ring groups — is included. We do not charge for add-ons.
Can remote employees use the system?
Yes. Remote staff access the full system via mobile app or webphone with the same extension and features as in-office employees. No geographic restrictions.
How does the 100% uptime guarantee work?
Our HAFT (High Availability Fault Tolerant) architecture hosts the phone system across multiple cloud providers and geographic regions. If any region goes down, traffic reroutes automatically — backed by a formal SLA.
Get a free cost analysis. We’ll audit your current setup and show you exactly what you’d save with Vivant.
100% uptime SLA · Free lifetime support · No long-term contracts