VOIP Phone System: What You Need To Know Before Choosing One

Vivant is a great choice for corporate phone systems because of its powerful communication features and crisp sound quality that exceeds industry requirements. Vivant guarantees 100 percent uptime on internet and phone service, ensuring that your business never goes down.
11/16/2021
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However, before moving your business phone system to VoIP, be sure you understand what you’re getting into. We’re convinced that after reading this article, making a compelling case for traditional phone systems will be difficult.

Vivant is a great choice for corporate phone systems because of its powerful communication features and crisp sound quality that exceeds industry requirements. Vivant guarantees 100 percent uptime on internet and phone service, ensuring that your business never goes down.

What is VoIP, and how does it work?

Voice over IP (VoIP) is a method of converting your voice into a digital signal, compressing it, and transmitting it over the internet. The call is set up between all participants by a VoIP service provider.

At the receiving end, the digital data is decompressed into the sound you hear through your telephone or speakerphone.

People choose VoIP because it allows them to make phone calls without using a phone line. You won’t need to run any more copper connections if you have internet access. Employees can work from home or commute to the workplace as a result.

To make a VoIP call, you’ll need a SIP-compatible desk phone or a VoIP calling app, which means it has an IP address and can make calls from your network. Unlike landline phones, they can make high-definition (HD) phone calls.

Furthermore, VoIP software works well with desktop PCs and can be used as “softphones”. The only requirement is that they allow for speech and audio input and output.

How to Select the Right VoIP Business Phone System

VoIP has piqued your interest. You’re enthusiastic about VoIP. You’re salivating at the juicy perks and pocket fattening that come with deploying a VoIP phone system.

Understandably, you’re excited. Who wouldn’t want to dive right into a project that looks so promising? However, there are a few points you should address before deciding on a budget and selecting an exceptional system.

  1. Will your phone system integrate seamlessly with other business systems?:
    In such a fast-changing environment, organizations need to remain adaptable and ready. With the proliferation of systems, platforms, and software in the workplace, both managers and employees want a unified and integrated solution to boost efficiency. This is why the ability of a VoIP system to integrate and interact seamlessly with other solutions is more vital than ever. When you collaborate with Vivant, you receive a partner who cares about your success. We are committed to providing you with the technology, support, and solutions you need to link your people, processes, and technology and overcome business obstacles. Make an appointment for your free business consultation today and gain the peace of mind and convenience you deserve.
  2. What unified communications features does VoIP provide?
    VoIP phone systems include a variety of telephony features for handling audio calls, but the connection with coworkers and customers isn’t restricted to voice. At its most basic level, unified communications entail consolidating a plethora of communication channels and possibilities into a single point of entry.VoIP is the foundation of most UC systems, and many VoIP providers incorporate some UC elements in their portfolios to boost capabilities and flexibility. The most common UC features include Unified Messaging, Team Collaborations, Instant Messaging, Corporate Directories, and other UC features.
  3. Examine the plans and prices offered by the provider
    VoIP is not (and should not be) thought of as a one-size-fits-all solution. Are your company’s business model and goals the same as the one down the street? Almost certainly not. As a result, dealing with a provider who just provides a cookie-cutter solution for their clients is unlikely to be beneficial. Your VoIP provider should be upfront and honest about what services they provide and how much they charge. You have to wonder what they’re hiding if they don’t tell you. Inquire about their services and costs. Once you’ve received it, you should be able to make an informed decision about what’s best for your business. Don’t worry if you’re still unsure. At this stage, your VoIP provider should supply a technology specialist who can answer any queries you may have.
  4. Business Continuity Features

Any modern disaster recovery strategy and business continuity plan must include hosted (VoIP) telephone systems. When an emergency strikes, having a backup system in place allows businesses to continue operating. Unlike a traditional phone system, a virtual phone system can quickly determine if a line is down or needs to be handled remotely. This allows you to stay in touch with your employees, customers, and service suppliers. Whether you’re working from home or somewhere else with an internet connection, a VoIP system offers you access to all of the same great features that you’d find in the office. You’re ready to go as soon as you plug in your handset. This means you can quickly and effectively set up your entire team to work from home, with no negative effects for them or your company because none of their functions will be lost.

To ensure business continuity, Vivant provides the best VoIP phone service solutions. Business owners can focus on offering world-class service to their dining guests while we keep your communications flowing smoothly, thanks to our well-known 100% uptime guarantee.

Choosing a VoIP Service Provider

You can feel more confident in your search now that you have a rough concept of how to choose the best VoIP provider for your company. Vivant VoIP is trustworthy, adaptable, and cost-effective. To stay one step ahead of the competition, contact our VoIP experts immediately.

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