Business Phone Systems
Primary Internet | Backup Internet | Phone Service
Why Vivant?
Simple and Easy Setup:
We preprogram your phone, You plug it in. That’s It!
No Contracts
100% money-back guarantee
Because we give unlimited features at no extra cost
Our Customers Say It Better
Than We Ever Could
Saving Jimmy John’s Franchisees $3,900,000 a year and added $234,000 to corporate royalty fees
Saved the brand 28% or $44,484 a year while consolidating all phone systems into one and eliminating all internet & phone outages
Consolidated primary internet, backup internet, phone system, and phone service across all locations while reducing cost an average of 13.5%
Vivant’s Phone System Was Built from the ground up to be Highly Available, which means it will never go down. It is deployed across multiple geographical regions in California, Texas, and New Jersey to provide you a 100% uptime guarantee no matter what happens
Built for system admins as well as users. Admins can manage the system from anywhere with their smartphone, making changes instantly. Users can log in to make and receive calls, transfer calls, check voicemails, see their call history, send text messages, and more, all from any computer or smartphone.
Free Support and Maintenance means you will constantly be up-to-date with the latest technology without having to worry about it. We are always here to help you when emergencies popup
Work as a global company by allowing users from all over the world to connect to your phone system and have access to all of the same functionalities as those employees physically present in any of your offices. Each user can have a desk phone, mobile app, Softphone, and a built-in Webphone at no additional cost
Work as a global company by allowing users from all over the world to connect to your phone system and have access to all of the same functionalities as those employees physically present in any of your offices. Each user can have a desk phone, mobile app, softphone, and a built-in webphone at no additional cost
Command Central
In a single click, see all of your business analytics data such as missed calls, # of inbound, outbound calls, which IVR options users are selecting the most, which user groups are answering the most amount of calls, and see which users are most active. Actionable data to use and rate the health of your organization’s phone traffic at your fingertip
Business Text Messages
Your wish list of what text messages could be. Powerful features such as templates to quickly reply, private notes to collaborate with teammates, scheduling future text messages to be sent, auto-replies with text when you miss a call, after hours text messages, and more superpower
Business Text Messages
Your wish list of what text messages could be. Powerful features such as templates to quickly reply, private notes to collaborate with teammates, scheduling future text messages to be sent, auto-replies with text when you miss a call, after hours text messages, and more superpower
Call Detail Records
Powerful call history lookup that allows you to quickly see the entire call history of any number, listen & download call recordings in a single click
Desk phone, Web Phone, Mobile app
Built-in web phone to allow you to make and receive calls right from your computer. No hardware needed. Login and start making calls from anywhere!
Desk phone, Web Phone, Mobile app
Built-in web phone to allow you to make and receive calls right from your computer. No hardware needed. Login and start making calls from anywhere!
Mobile App for business on the go
Mobile app to make it seamless and always be professional even when you are away from your office by displaying your office number, receive calls without giving out your mobile number. Easily register your mobile app by scanning a QR code, that simple
Vivant Business Connectivity Solution
Your journey to business success begins with connected innovation.
Solutions that unify your people, processes, and technology; that seamlessly blend your marketing, operations, and customer service. Understanding the unique needs of every business, we design flexible solutions that help you drive the business of your dreams.
01
Primary Internet Service
Business in the 21st century is a high-speed adventure where every microsecond of connectivity counts. With your employees requiring immediate access to that new client proposal, customer’s demanding an instant response, and the economy’s swift-moving tides, your business necessitates a high-performance, always-on internet connection.
Capable of handling a bandwidth-hungry workforce and serving a variety of demanding technologies, Vivant’s fiber-optic network delivers 10Gbps of dedicated connectivity with ultra-low latency for businesses with a ‘must have it now’ mindset. For small to mid-sized businesses, we offer a more cost-effective shared broadband service with the same ultra-low latency that enhances business productivity.
So, forget missing that crucial e-mail or being late on an important live conference, and ensure your business is always connected, no matter where you are.
02
Business Phone System
When the voice of your company rings in people’s ears, you want them to hear your success – not network noise or phone system static. That’s why Vivant’s business phone solutions are engineered with your business in mind.
Powerful communication features and clear voice quality that exceeds industry standards make Vivant a top choice for business phone systems. Don’t risk annoying customers, losing deals, or confusing stuff. Choose from our line of reliable, enterprise-class business phone systems, designed to meet the standards of today’s multi-site, multi-workforce organizations. You’ll also get our award-winning, 24/7 service and support, free lifetime maintenance, and a promise to be your phone solution partner for life.
02
Business Phone System
When the voice of your company rings in people’s ears, you want them to hear your success – not network noise or phone system static. That’s why Vivant’s business phone solutions are engineered with your business in mind.
Powerful communication features and clear voice quality that exceeds industry standards make Vivant a top choice for business phone systems. Don’t risk annoying customers, losing deals, or confusing stuff. Choose from our line of reliable, enterprise-class business phone systems, designed to meet the standards of today’s multi-site, multi-workforce organizations. You’ll also get our award-winning, 24/7 service and support, free lifetime maintenance, and a promise to be your phone solution partner for life.
03
Backup Internet – SmartCONNECT
Data is the lifeblood of every business, and as more and more of your day-to-day operations move online, your ability to protect this data is more critical than ever. Backup Internet is one of the most reliable ways to keep your business connected in the face of power or internet outages.
Our SmartCONNECT service offers the perfect combination of performance and affordability, with several speed options for redundancy, and service guarantees designed to keep your organization up and running. Don’t lose yet another sale or vital customer information. Choose the high-performance, fully redundant SmartCONNECT service for uninterrupted access to everything your business needs.
04
Phone Service
As a business owner, the words ‘phone service‘ may conjure up unpleasant memories of wasted time on hold, forgotten passwords, and expensive monthly bills. Time is money. And you want your phone service to be easy to use, efficient, and budget-friendly. That’s why Vivant offers everything your business needs – from the convenience of auto-attendant services to the reliability of our nationwide coverage – all at a price that’s easy on your budget.
There’s a reason so many businesses and entrepreneurs choose Vivant for their phone service needs. Boasting features unrivaled by the competition, we serve over 1000’s time-sensitive clients, including on-demand startups, restaurants, car dealerships, and medical offices. Our SLA guarantees 100% uptime. And our multi-channel customer support ensures that you always have access to an expert. We’re local and we’re here to help.
04
Phone Service
As a business owner, the words ‘phone service‘ may conjure up unpleasant memories of wasted time on hold, forgotten passwords, and expensive monthly bills. Time is money. And you want your phone service to be easy to use, efficient, and budget-friendly. That’s why Vivant offers everything your business needs – from the convenience of auto-attendant services to the reliability of our nationwide coverage – all at a price that’s easy on your budget.
There’s a reason so many businesses and entrepreneurs choose Vivant for their phone service needs. Boasting features unrivaled by the competition, we serve over 1000’s time-sensitive clients, including on-demand startups, restaurants, car dealerships, and medical offices. Our SLA guarantees 100% uptime. And our multi-channel customer support ensures that you always have access to an expert. We’re local and we’re here to help.
05
PCI Compliance
PCI Compliance is the new normal. The vast majority of financial institutions, credit card companies, and e-commerce vendors are now required to comply with the Payment Card Industry Data Security Standard (PCI DSS). The standard’s requirements are complex, but compliant businesses are already experiencing the benefits.
To protect your business and your valued customers, you must be PCI compliant. But ensuring PCI compliance doesn’t have to mean long hours of complex documentation or costly security equipment. Vivant makes it easy to safeguard sensitive customer data while minimizing your budget and time commitments. We take care of security for you, so you can get back to building your business.
Seamless Connectivity for Every Opportunity
Grow your business with confidence. Our innovative, reliable connectivity secures your success
Experience 100% Uptime & Seamless Connectivity with Vivant
You have had your fair share of downtime; from your voice and data circuits dropping out during a presentation to missing a critical call from a top client; all resulting in loss of credibility, business, and dollars. We understand the disruption that comes with downtime and loss of service, and we guarantee to you 100% uptime with our SLA – every minute, every hour, every day, guaranteed.
As a concerned business, it’s your responsibility to protect your brand and assets, to keep your staff and clients connected. When you work with Vivant, you get a partner who’s dedicated to your success. We commit to ensuring you have the technology, support, and solutions to seamlessly connect your people, processes, and technology and conquer business challenges. Book your free business consultation today and get the peace of mind and convenience you deserve.
Better Value
Your business’s growth depends on ROI which often gets sacrificed due to spiraling connectivity costs. Why pay $1000’s for services that just don’t deliver? Why still endure bills and support tickets, just to get a phone line that doesn’t work? The only time you want to be in the headlines is the business page. You want to ensure great value for your business while looking for services that deliver more. We understand that businesses don’t thrive by spending money, but by controlling costs while getting more value. With Vivant, you get more value for your money.
We understand your business is unique, which is why we work closely with you to ensure your technology is tailored to fit your business needs and budget. We provide a competitively priced product that performs to the standards you need; along with the support you need to get the most out of our services.
Our knowledge of industry trends and knowledge of technology allows us to maintain superior products at affordable prices, giving you a better value and more flexibility in choosing the solutions that best fit your business needs.
Better Customer Service
Tired of waiting in the queue for support or having to talk to a different person every time you call? Long hold times with AT&T and other ISPs leave you hanging on the phone, and often unsatisfied. Frustrated with unknown ETA for promised resolutions, and excuses for issues not resolved?
The wait time, poor support, and lack of resolution can cost you money and credibility. You want to feel connected to your provider; to know that if you have a problem or need help you can rely on a person to respond with a solution. Vivant offers you dedicated customer service 24/7. Our industry-leading network reliability is monitored and tracked by our expert support team. We know how important support is to your business, so we ensure a unified, cohesive team of professionals who are passionate about your success and work together to ensure you are receiving the quality and service you deserve. Regardless of where you are, or what time of day it is, we’ll be there to deliver on our promise of 100% uptime and seamless connectivity.
Vivant as the best VoIP System Provider
As the premier business phone service provider Vivant can provide you with the tools that can help improve customer engagement and attract new business.
These days it’s hard to find a system that helps improve customer satisfaction, increase productivity, and reduce costs for your company. Yet that is exactly what a Voice Over Internet Protocol does.
VoIP is essentially a phone service that uses an internet connection to make and receive phone calls. As most businesses already use the internet in some capacity, setting up a system doesn’t require any additional hardware to operate.
You can simply use your existing internet connections to get you up and running. Fewer hardware requirements mean lower installation costs. Voice Over Internet Protocol is the best option for business communication.
FAQ
Frequently Asked Questions
What happens when the internet goes down?
Because it is cloud-based, a reliable internet connection is required. If the internet is down, you are unable to make or receive any calls. Any incoming calls can be routed to other locations, or voicemail to ensure your customers are still able to connect with you. Furthermore, you can make or receive calls from our mobile apps without any interruptions.
We do offer a 100% up-time guarantee internet service, SmartCONNECT to solve this problem.
How do you provide 100% uptime?
We have built our phone system with a very important functionality referred to as High Availablity Fault Tolerant (HAFT). With this feature, our phone system is hosted across multiple cloud providers and in different regions to achieve 100% up-time.
In an event that one of our regions is completely down, the traffic will automatically be re-routed to another region.
What devices do you support?
Each user’s extension is capable of having a desk phone, mobile app as well as built-in webphone at no additional cost.
Desk phones, Mobile App and Web Phone will all have the same extension number.
Can we setup text messages on our business line?
Yes! We support both text and multimedia messages. Our system supports an advanced, business-grade text message functionality that allows multiple staff to correspond to the customer, leave notes, schedule future messages and mark a text message as resolved.
Can our remote work staff access the phone system from home?
Yes, your staff are able to make and receive calls from their desk phone at the office, they can take their desk phones home, use the mobile app or the built-in web phone to make and receive calls from anywhere that they have internet.
How does support work?
We have a full set of DIY help articles at www.vivantcorp.com/support
If you need to make changes with a live agent, please contact our support team during standard business hours
Contact Us Today
Need a reliable, affordable, and secure business connection?
You deserve the best and so do your customers. Reach out to us today to discuss your business needs. We will give you a free consultation on what your business needs to succeed. Book your consultation today and connect with success.