Voice AI Ordering for Restaurants

Voice AI Ordering

for Restaurants

Vivant and SoundHound have formed a partnership to provide Voice AI Ordering for restaurants.
Maximize your sales and reduce labor cost using AI to take phone orders!

Never lose another phone order

With seamless integration of your Vivant Phone System and SoundHound’s AI ordering, Linda, you get the best of both worlds. A phone system that always works and a full time virtual employee who answers all of your calls to take orders and make reservations.

Eliminate labor problems

With labor shortages and wage discrepancies, phone orders are one less thing on your plate. Let the store staff focus on serving your dine-in customers, preparing food and take care of the restaurant instead of juggling phone orders.

Eliminate labor problems

With labor shortages and wage discrepancies, phone orders are one less thing on your plate. Let the store staff focus on serving your dine-in customers, preparing food and take care of the restaurant instead of juggling phone orders.

Print Orders directly to the Kitchen

Eliminate the need of double entries and errors by sending the order directly to the kitchen, notify the customer when their food is ready and even have it delivered using our delivery service partners.

Pickup or Delivery, customer’s choice

Tired of paying 30% to third party delivery apps? Eliminate those fees and have your phone and online orders delivered using our delivery service partners at a fraction of the cost.

Pickup or Delivery, customer’s choice

Tired of paying 30% to third party delivery apps? Eliminate those fees and have your phone and online orders delivered using our delivery service partners at a fraction of the cost.

Give it a try now

Call

415-429-1909

to place a sample
an order!

Contact us to sign up today!

Voice AI is transforming the way customers interact with brands. Take a proactive approach and gain a competitive advantage over your competitors.

FAQ

Frequently Asked Questions

Do I have to port my number?

There are two options

Option 1: you port your number and Vivant becomes your phone provider. In this case, we handle everything for you. All you need to say is proceed

Option 2: you keep your number with your current provider, Vivant provides a secondary line. You must contact your existing provider and forward the calls to SoundHound. When a customer needs to speak to the store, the calls will ring on the Vivant number that is provided to you

I have my internet and phones bundled, what do I do here?

You can either move your internet and phones to Vivant, or you can keep your internet with your provider and only move the phone number to Vivant.

I have a contract in place, what do I do?

Generally, that is not an issue, we can still work with it. Please send us a copy of your bill along with the contract expiration and one of our team members will find the best path to move forward. To be clear, regardless, we can deploy SoundHound services.

What is the cost?

The first line will be $34.99 a month. Any additional line will be $29.99 per month

I have a price lock, can you lock my prices?

Yes, as part of our agreement with Vivant, your rate is fixed and will not increase

What about phone hardware?

We will ship out a phone converter for you. It is pre-programmed and ready to go. Power it up, connect it to the internet, and plug your existing phone into it

I use VoIP phones already, can you work with that?

In this case, we will ship out a VoIP phone instead of the phone converter. Again, it is plug & play, you take out your old VoIP phone and plug this new one in and you are off to the races

Why does my existing system not work with SoundHound?

Your existing provider does not support a feature required to implement the SoundHound AI. When your customers are trying to get a hold of the store but your phone number is forwarded to SoundHound, this creates an endless loop. For this reason, we need to move to a newer technology that allows for SoundHound to be able to send the calls back to the store if someone wants to talk to a manager or place a catering order etc.

How long will the phone number port take?

Porting generally takes about 3 to 5 business days. We will work diligently to ensure that the entire system is rolled out all at once.

How does the installation work?

Installation is straightforward. 

For Phone Adapter: You will receive the package in the mail, unbox it, plug it into power, internet and connect your existing phone to the back of the adapter and you are done.

For VoIP phones: just remove your old VoIP phones, plug in the new one to power and internet, and you are done. Everything is pre-programmed and ready to go.

Contact Us Today

Need a reliable, affordable, and secure business connection?

You deserve the best and so do your customers. Reach out to us today to discuss your business needs. We will give you a free consultation on what your business needs to succeed. Book your consultation today and connect with success.