- Built for Restaurants
Never lose revenue because of internet, phone, or WiFi outages again
When internet goes down, payments stop, online orders disappear, and phones go unanswered. Vivant protects your revenue by eliminating single points of failure across yourentire infrastructure.
Downtime cost calculator
How much money are you losing to outages?
See what a year of outages costs your business in lost orders and idle staff.
Your numbers
Trusted by businesses nationwide
- What operators say
Restaurants that chose zero downtime
Vivant eliminates pain points experienced every day — internet going down, PCI compliance penalties, angry customers due to order errors. It is the best business decision I ever made.
Friday nights used to mean panic — outage alerts, frozen orders, losses across all 20 locations. Vivant turned our biggest operational headache into our easiest win, adding $50,000 in recovered revenue.
Before Vivant, we suffered a loss of $30,000 over three days across our stores because of phone and internet outages. After switching, we have had zero issues. The customer service is fantastic and we are switching the rest of our stores to Vivant too.
Vivant takes the time to build genuine relationships and provide dedicated support. This personalized approach ensures every customer feels valued — rare in the telecommunications field.
I want to thank Vivant for their incredible hard work and willingness to go above and beyond with installation and customer support. I am proud of what you’ve accomplished and excited for what’s to come.
Vivant eliminates pain points experienced every day — internet going down, PCI compliance penalties, angry customers due to order errors. It is the best business decision I ever made.
Brandt Bacus
Jimmy Johns
Ronald Chavera
Dave's Hot Chicken
Friday nights used to mean panic — outage alerts, frozen orders, losses across all 20 locations. Vivant turned our biggest headache into our easiest win, adding $50,000 in recovered revenue.
Jason Owenby
Jack Brown's Beer & Burger Joint
- The Cost of Downtime
Half of restaurant revenue is online. A single outage wipes out your profits.
You spend thousands of hours improving food quality and training staff. Then one hardware failure kills a month of profitability.
Revenue lost during an outage is unrecoverable .
Nobody comes back tomorrow to place the order they couldn’t place today.
Payment processing goes offline
5% of transactions are declined when you come back online after an outage — money you never recover.
LOST REVENUE
Online & 3PD orders stop
Roughly 50% of orders come from online sources today. One glitch kills all of them at once.
Profit Loss
Phone outage at lunch
Reservations and catering orders go unanswered, leading to unrecoverable revenue loss.
Missed Orders
Hours wasted on support calls
Managers are not your store IT team. They should be on the floor, not on hold with vendors.
Operational Chaos
Labor cost percentage
Staff spend time troubleshooting instead of serving customers.
OPERATIONAL IMPACT
- The Cost of Downtime
Half of restaurant revenues are online. A single outage wipes out your profits.
You spend thousands of hours improving food quality and training employees. Then single hardware failure kills a month of profitability. Here is what is at stake.
Payment processing goes offline
Online Orders & 3PD orders stop
PROFIT LOSS
Phone outage at lunch
MISSED ORDERS
Hours wasted on support calls
OPERATIONAL CHAOS
Managers are not your store IT support team. They should be on the floor.
Operational Impact
LOST REVENUE
Staff spend time troubleshooting instead of serving customers.
Revenue lost during an outage is unrecoverable.
Nobody comes back tomorrow to place the order they couldn't place today.
- The Causes of Downtime — The Problem
Single Points of Failure Cause Substantial Revenue & Profit Loss.
- Customer Success
What restaurant operators say about Vivant
- The Solution
One accountable partner who
owns the outcome
We are the only company who reviews the entire network holistically to eliminate all single points of failure at. price point no one else can match.
- One Partner
- One bill
- One number to call
- One Partner
- One bill
- One number to call
- The Problem
- Before Vivant
No peace of mind — outages costing thousands of dollars
Payments decline, online orders vanish, and the phone stops ringing mid-rush.
Vendor fatigue managing multiple providers and support lines
Internet, backup, phones, and network each sit with a different provider.
Managers acting as on-site tech support during rushes
When something breaks, every vendor blames the other while you lose sales.
No accountability and constant finger pointing between vendors
Your best people leave the floor to sit on hold instead of serving guests.
Inconsistent systems across locations with multiple points of failure
No standard, no visibility, no way to fix one site without touching them all.
- The Fix
- With Vivant
No revenue losses because of internet, phone, or wifi outages — Guaranteed
Automatic failover keeps payments, orders, and phones live — guaranteed.
One partner, one bill, one support team — no finger pointing
We own internet, backup, voice, and network as a single managed service.
Smart and proactive monitoring to resolve issues faster
No finger-pointing — if it touches your network, it is on us to fix.
Savings of 20% a month on consolidated billing
Proactive 24/7 monitoring catches and fixes problems, often before you do.
Secured and reliable infrastructure across all locations with no single points of failure
Identical, secured infrastructure with full multi-site visibility as you scale.
- Pricing
Choose the protection level that fits your restaurant
Simple per-location pricing — every plan is built to eliminate single points of failure.
Essential Protection
from
$350
Per Month · Per Location
BEST FOR:
Restaurants operating 3–10 locations that need reliable connectivity protection at the lowest entry point.
Services Included
- Managed Internet
- Backup Connectivity
- Phone Services
- Proactive Monitoring
- Centralized Support
- Revenue Protection
Most Popular
Growth Protection
from
$450
Per Month · Per Location
BEST FOR:
High-volume restaurant groups focused on operational consistency and growth.Best for restaurants operating 3–10 locations that need reliable connectivity protection at the lowest entry point.
Services Included
- Enhanced Redundancy
- Advanced Monitoring
- Faster Escalation Paths
- Multi-Location Visibility
- Increased Business Continuity Protection
Automated Protection
from
$900
Per Month · Per Location
BEST FOR:
Large restaurant groups where downtime creates significant financial impact.
Services Included
- Automated Failover
- Mission-Critical Continuity Planning
- Advanced Network Management
- Highest Uptime Protection
- Enterprise-Level Support
- Common Objections We Hear
But what if…
We already have internet
The reality
Most restaurant groups do. The issue isn't internet — it's downtime risk. One provider and one connection is a single point of failure.
We already have backup internet
The reality
Backup internet addresses one risk. Vivant eliminates single points of failure across your entire environment — phones, payments, orders.
This sounds expensive
The reality
One outage during a busy lunch or dinner shift can cost more than prevention. We'll show you the math in the assessment.
We don't have time for implementation
The reality
Good — that's exactly why clients hire us. We handle the entire implementation. Your team doesn't need to be involved.
- Our Guarantees
Six outcomes, guaranteed
01
Protect Revenue At All Cost
Keep orders, payments, and reservations flowing even during internet outages.
02
Eliminate Operational Chaos
03
Proactive Smart Monitoring
04
Grow Without Roadblocks
05
An Expert Team As Your Partner
06
Cost Savings
- See Success In Action
Watch how restaurants transformed their operations
This Jimmy John's Operator Chose Vivant To Never Lose Money | Doug
This Restaurant Operator Saved $4,000 a Day in Outage Costs with Vivant | Mike Rupert
Why This Franchisee Runs Dave’s Hot Chicken & Blaze Pizza on Vivant
Why This Operator of 12 Jimmy John's Wants Every New Business to Choose Vivant
- Get Started
Protect your revenue. Reduce operational risk. Give your team confidence.
Dave’s Hot Chicken, Pura Vida Miami, LongHorn Steakhouse and many others have experienced the difference. It’s time for you to join the team.
- 100% Uptime Guarantee
- 99% Client Retention
- Trusted by 2,500+ Restaurants
- 100% Uptime Guarantee
- 99% Client Retention
- Trusted by 2,500+ Restaurants