- Built for Auto Dealers
Never lose sales, auction opportunities, and customer trust to internet or phone outages.
- No outages
- No scrambling
- No lost revenue
Trusted by businesses nationwide
- THE RISKS OF INACTION
The Hidden Cost of Downtime
Vivant eliminates pain points experienced every day — internet going down, PCI compliance penalties, angry customers due to order errors. It is the best business decision I ever made.
Friday nights used to mean panic — outage alerts, frozen orders, losses across all 20 locations. Vivant turned our biggest operational headache into our easiest win, adding $50,000 in recovered revenue.
Before Vivant, we suffered a loss of $30,000 over three days across our stores because of phone and internet outages. After switching, we have had zero issues. The customer service is fantastic and we are switching the rest of our stores to Vivant too.
Vivant takes the time to build genuine relationships and provide dedicated support. This personalized approach ensures every customer feels valued — rare in the telecommunications field.
The best vendor partners are like Vivant — you never have to call them, because things always work as they should. Zero outages across 9 locations for 7 years, and $900,000 saved in capital expenditure.
Vivant eliminates pain points experienced every day — internet going down, PCI compliance penalties, angry customers due to order errors. It is the best business decision I ever made.
Brandt Bacus
Jimmy Johns
Ronald Chavera
Dave's Hot Chicken
Friday nights used to mean panic — outage alerts, frozen orders, losses across all 20 locations. Vivant turned our biggest headache into our easiest win, adding $50,000 in recovered revenue.
Jason Owenby
Jack Brown's Beer & Burger Joint
- The Cost of Downtime
A single outage can cost your dealership a full day of deals.
DMS BECOMES INACCESSIBLE
PHONES STOP
RINGING
Payment Processing Stops
MANAGERS BECOME TECH SUPPORT
The frustrating truth
Most dealership outages are caused by single points of failure nobody knew existed until it was too late.
- The Causes of Downtime — The Problem
Single points of failure cost you $10,000 in deals a day.
- During an outage — offline
The phones stop ringing.
Patients can't reach your office.
Appointments back up.
Insurance verification stalls.
Doctors lose access to critical systems.
No accountability — finger-pointing between vendors.
- What changes after Vivant
Patients can reach your office when they need help.
Appointments stay on schedule.
Providers stay productive.
Your staff starts the day confident that systems will work.
Office managers stop chasing internet companies and support tickets.
Leadership gains peace of mind knowing every location is protected by built-in redundancy.
- THE SOLUTION
One accountable partner who owns the outcome
| Situation | Without VIVANT | With VIVANT |
|---|---|---|
| Internet outage | Sales can't pull vehicle history, F&I can't draft a contract, service can't open a repair order. | Failover kicks in automatically. A redundant path keeps DMS live; sales, F&I, and service never touch pen and paper. |
| Phone system failure | Customers can't reach you, so they dial your competitor instead. | Calls reroute instantly. Every BDC agent and advisor stays reachable, with all lines active. |
| DMS connectivity issue | Customers' unencrypted data exposed to hackers, with you racking up hefty FTC penalties. | Customers' financial data encrypted and protected at all times. |
| Support response | Card terminals decline, financing can't submit, and a ready-to-sign customer walks. | Payments and financing submissions stay live and deals close on schedule without delay. |
| Revenue during failure | Three vendors, three calls, and nobody owns the fix while your GM plays referee. | One team owns the whole stack — one call gets it diagnosed and resolved. |
| Situation | Without VIVANT | With VIVANT |
|---|---|---|
| Internet outage | ❌ Sales can't pull vehicle history, F&I can't draft a contract, service can't open a repair order. | ✅ Failover kicks in automatically. A redundant path keeps DMS live; sales, F&I, and service never touch pen and paper. |
| Phone system failure | ❌ Customers can't reach you, so they dial your competitor instead. | ✅ Calls reroute instantly. Every BDC agent and advisor stays reachable, with all lines active. |
| DMS connectivity issue | ❌ Customers' unencrypted data exposed to hackers, with you racking up hefty FTC penalties. | ✅ Customers' financial data encrypted and protected at all times. |
| Support response | ❌ Card terminals decline, financing can't submit, and a ready-to-sign customer walks. | ✅ Payments and financing submissions stay live and deals close on schedule without delay. |
| Revenue during failure | ❌ Three vendors, three calls, and nobody owns the fix while your GM plays referee. | ✅ One team owns the whole stack — one call gets it diagnosed and resolved. |
Sales can't pull vehicle history, F&I can't draft a contract, service can't open a repair order.
Failover kicks in automatically. A redundant path keeps DMS live; sales, F&I, and service never touch pen and paper.
Customers can't reach you, so they dial your competitor instead.
Calls reroute instantly. Every BDC agent and advisor stays reachable, with all lines active.
Customers' unencrypted data exposed to hackers, with you racking up hefty FTC penalties.
Customers' financial data encrypted and protected at all times.
Card terminals decline, financing can't submit, and a ready-to-sign customer walks.
Payments and financing submissions stay live and deals close on schedule without delay.
Three vendors, three calls, and nobody owns the fix while your GM plays referee.
One team owns the whole stack — one call gets it diagnosed and resolved.
- Before Vivant
Juggling carriers, support tickets, and conflicting answers
No accountability — finger-pointing between vendors
Staff troubleshooting outages instead of serving patients
Single points of failure across your infrastructure
No certainty — just hoping systems stay online
- With Vivant
One partner responsible for keeping your organization connected
No finger-pointing. No vendor chaos. No excuses.
Revenue Protection — appointment schedules keep moving, patient calls keep flowing
Fewer Operational Disruptions — technology failures stop creating chaos
More Time For Patient Care — less troubleshooting, more patient service
- Complimentary Healthcare Assessment Bonuses
Never Miss a Call With Vivant's Ring Groups
Dedicated Ring Groups for Every Department
We set up dedicated ring groups for Sales, Service, Parts, F&I, and BDC, so calls land with the right team automatically.
Unanswered Calls Roll to the Next Available Person
Our phone setup rings across the whole department, so if your top closer is on another call, the next available person picks it up. Never lose customers to voicemail again.
Call Reporting Broken Down by Department and Hour
We breaks down your call records by department and by hour, so you can see Service is short-staffed on Saturday mornings before a customer has to tell you.
Same Department Setup at Every Rooftop
We build the same department structure into every rooftop, so call handling doesn't depend on which store answers the phone.
- Testimonials
What auto dealership operators say about Vivant.
Kyle Murphy
Texas Cars Direct
- Pricing
Choose The Right Level Of Protection
Essential Protection
Single-rooftop dealerships that need reliable connectivity at the lowest entry point..
- Managed Internet
- Backup Connectivity
- Business Phone System
- Network Monitoring & Support
- PCI-Compliant Infrastructure
- Revenue Protection
Most Popular
Hybrid Protection
Multi-rooftop dealer groups focused on operational consistency and growth.
- Everything in Essential Protection
- Enhanced Redundancy
- Advanced Monitoring
- Faster Escalation Paths
- Multi-Location Visibility
- Increased Business Continuity Protection
Automated Protection
Large dealer groups where downtime creates significant financial impact.
- Everything in Hybrid Protection
- Automated Failover
- Mission-Critical Continuity Planning
- Advanced Network Management
- Highest Uptime Protection
- Enterprise-Level Support
- COMMON OBJECTIONS WE HEAR
But what if…
We've never had a major outage
The reality
That's exactly what most dealerships say — until the day they do. The question isn't whether outages happen. It's what happens to your sales floor, DMS, phones, and revenue when they do. Our job is to make sure the answer is: nothing. Business continues as usual.
We already have an IT team
The reality
Vivant isn't a replacement for your IT team — we're a specialized connectivity and business continuity partner. Many dealers rely on us to manage internet, phones, redundancy, and failover so their internal teams stay focused on higher-value work.
Switching providers sounds risky
The reality
Staying on vulnerable infrastructure is often the bigger risk. Our team handles planning, deployment, testing, migration, and cutover with minimal disruption — and we've done this hundreds of times for dealerships exactly like yours.
Our current provider is cheaper
The reality
Possibly. But most dealers aren't comparing monthly bills — they're comparing business risk. One outage can mean missed sales, inaccessible DMS, failed payment processing, and hours of manager downtime. Most underestimate what a single bad day actually costs.
- Our Guarantees
Six outcomes, guaranteed.
Why Healthcare Organizations Choose Vivant
Protect Revenue at All Cost
Deals keep getting funded. Payments keep processing. Appointments keep getting booked. Even when your primary provider fails.
Eliminate Operational Chaos
No more vendor finger-pointing, manager troubleshooting, or scrambling for answers. One team owns the problem and resolves it fast.
Proactive Smart Monitoring
Issues are identified and resolved before they impact operations. Most problems are handled before your team notices anything is wrong.
Consistent Across Every Rooftop
Standardized phones, internet, security policies, monitoring, and network infrastructure across all your locations.
An Expert Team as Your Partner
Dealership connectivity expertise without hiring or managing additional staff. Our team becomes your connectivity and continuity team.
Cost Savings, Not Just Consolidation
Our clients routinely identify opportunities to reduce telecom expenses while getting significantly more reliability and support in return.
Protect Revenue at All Cost
Deals keep getting funded. Payments keep processing. Appointments keep getting booked. Even when your primary provider fails.
Eliminate Operational Chaos
No more vendor finger-pointing, manager troubleshooting, or scrambling for answers. One team owns the problem and resolves it fast.
Proactive Smart Monitoring
Issues are identified and resolved before they impact operations. Most problems are handled before your team notices anything is wrong.
Consistent Across Every Rooftop
Standardized phones, internet, security policies, monitoring, and network infrastructure across all your locations.
An Expert Team as Your Partner
Dealership connectivity expertise without hiring or managing additional staff. Our team becomes your connectivity and continuity team.
Cost Savings, Not Just Consolidation
Our clients routinely identify opportunities to reduce telecom expenses while getting significantly more reliability and support in return.
- See Success In Action