- Built for Hospitals
Protect Patient Care, Preserve Revenue, and Eliminate Costly Downtime
- No outages
- No scrambling
- No lost revenue
- No outages
- No scrambling
- No lost revenue
Trusted by businesses nationwide
- THE RISKS OF INACTION
The Hidden Cost of Downtime
Vivant eliminates pain points experienced every day — internet going down, PCI compliance penalties, angry customers due to order errors. It is the best business decision I ever made.
Friday nights used to mean panic — outage alerts, frozen orders, losses across all 20 locations. Vivant turned our biggest operational headache into our easiest win, adding $50,000 in recovered revenue.
Before Vivant, we suffered a loss of $30,000 over three days across our stores because of phone and internet outages. After switching, we have had zero issues. The customer service is fantastic and we are switching the rest of our stores to Vivant too.
Vivant takes the time to build genuine relationships and provide dedicated support. This personalized approach ensures every customer feels valued — rare in the telecommunications field.
The best vendor partners are like Vivant — you never have to call them, because things always work as they should. Zero outages across 9 locations for 7 years, and $900,000 saved in capital expenditure.
Vivant eliminates pain points experienced every day — internet going down, PCI compliance penalties, angry customers due to order errors. It is the best business decision I ever made.
Brandt Bacus
Jimmy Johns
Ronald Chavera
Dave's Hot Chicken
Friday nights used to mean panic — outage alerts, frozen orders, losses across all 20 locations. Vivant turned our biggest headache into our easiest win, adding $50,000 in recovered revenue.
Jason Owenby
Jack Brown's Beer & Burger Joint
- THE RISKS OF INACTION
The Hidden Cost of Downtime
The phones stop ringing.
Patient access
Appointments back up.
Staff productivity
Insurance verification stalls.
Clinical operations
The day slowly turns into chaos.
Revenue impact
Most healthcare organizations don't realize how much revenue they're losing while it's happening.
That's Why Vivant Exists — we eliminate single points of failure so your practice stays operational, even when providers fail.
- The Cause — Single Points Of Failure
Multiple providers. Multiple points of failure.
- During an outage — offline
The phones stop ringing.
Patients can't reach your office.
Appointments back up.
Insurance verification stalls.
Doctors lose access to critical systems.
No accountability — finger-pointing between vendors.
- What changes after Vivant
Patients can reach your office when they need help.
Appointments stay on schedule.
Providers stay productive.
Your staff starts the day confident that systems will work.
Office managers stop chasing internet companies and support tickets.
Leadership gains peace of mind knowing every location is protected by built-in redundancy.
- THE SOLUTION
One Partner. Zero Outages. Complete Accountability.
- Before Vivant
Juggling carriers, support tickets, and conflicting answers
No accountability — finger-pointing between vendors
Staff troubleshooting outages instead of serving patients
Single points of failure across your infrastructure
No certainty — just hoping systems stay online
- With Vivant
One partner responsible for keeping your organization connected
No finger-pointing. No vendor chaos. No excuses.
Revenue Protection — appointment schedules keep moving, patient calls keep flowing
Fewer Operational Disruptions — technology failures stop creating chaos
More Time For Patient Care — less troubleshooting, more patient service
- Testimonials
What healthcare operators say about Vivant.
We had repeated outages, sometimes for a few hours and sometimes for a couple of days and it was just crippling our business by frustrating our customers and our employees. We get about 50 phone orders a day and when the internet went down, phones went down too. The amount of money we were losing because of outages had a huge impact on our business. I don’t even think about it anymore, it just works. Support has been wonderful and extremely responsive. It is one of the best things i have done in business.
Gateway Diagnostic Imaging
- COMMON OBJECTIONS WE HEAR
But what if…
We Already Have An IT Company
The reality
You're supposed to. Most of our clients have internal IT teams or external IT providers. Vivant doesn't replace them. We solve a specific problem: eliminating connectivity-related downtime that most IT companies aren't structured to guarantee. That's why many IT providers refer clients to us.
Our Current Provider Is Less Expensive
The reality
For most healthcare organizations, a single outage can cost more than months of preventative protection. The real question isn't what redundancy costs. It's what downtime costs.
Switching Sounds Complicated
The reality
We handle planning, implementation, testing, deployment, and validation from start to finish. Your team stays focused on patients while we manage the transition.
We Rarely Experience Outages
The reality
Most organizations say the same thing — right up until the outage that disrupts an entire day of operations. Redundancy isn't about responding after failure. It's about preventing failure from impacting your business.
We're Only One Location
The reality
One location still depends on phones, internet access, scheduling systems, and patient communication. The impact of downtime isn't determined by size. It's determined by dependence.
How Do We Know This Will Work?
The reality
Our customers have operated on Vivant's protected network infrastructure for years without experiencing operational downtime caused by provider failures. We back that confidence with a written guarantee.
- Our Guarantees
Six outcomes, guaranteed.
Why Healthcare Organizations Choose Vivant
Revenue Protection
Keep appointment schedules moving, patient calls flowing, and revenue-producing activities operating during provider outages.
Fewer Operational Disruptions
Prevent technology failures from creating chaos across scheduling, billing, referrals, and patient communications.
More Time For Patient Care
Your team spends less time troubleshooting outages and more time serving patients and growing the practice.
True Redundancy
Multiple layers of protection keep your practice operating even when providers experience outages.
Proactive Monitoring
Potential issues are identified and resolved before they become business disruptions.
Single Provider Accountability
One team owns the outcome from deployment through ongoing support. No finger-pointing. No vendor chaos. No excuses.
Revenue Protection
Keep appointment schedules moving, patient calls flowing, and revenue-producing activities operating during provider outages.
Fewer Operational Disruptions
Prevent technology failures from creating chaos across scheduling, billing, referrals, and patient communications.
More Time For Patient Care
Your team spends less time troubleshooting outages and more time serving patients and growing the practice.
True Redundancy
Multiple layers of protection keep your practice operating even when providers experience outages.
Proactive Monitoring
Potential issues are identified and resolved before they become business disruptions.
Single Provider Accountability
One team owns the outcome from deployment through ongoing support. No finger-pointing. No vendor chaos. No excuses.
No Internet Outages. No Phone Outages. No WiFi Outages. Guaranteed.
- Pricing
Choose The Right Level Of Protection
Essential Protection
Single-location healthcare practices and growing clinics.
- Managed Internet Oversight
- Backup Connectivity Protection
- Business Phone Continuity
- Proactive Monitoring
- Dedicated Support Access
- Revenue Protection
Most Popular
Hybrid Protection
Medical offices, dental groups, imaging centers, specialty practices, and multi-location healthcare organizations.
- Everything in Essential Protection
- Advanced Failover Systems
- Enhanced Monitoring
- Multi-Location Continuity Support
- Strategic Account Management
Automated Protection
Hospitals, surgery centers, large healthcare groups, urgent care networks, and mission-critical operations.
- Everything in Hybrid Protection
- Automated Business Continuity Systems
- Intelligent Network Failover
- Enterprise Redundancy Architecture
- Premium Priority Support
- What's Included
Everything your healthcare organization
needs to stay operational.
True Redundancy
Multiple layers of protection keep your practice operating even when providers experience outages.
Intelligent Failover
Critical systems automatically switch to backup services without disrupting patient care.
Managed Phone Systems
Patients can reach your office when they need you most.
Proactive Monitoring
Potential issues are identified and resolved before they become business disruptions.
Dedicated Support Team
Fast access to specialists who understand healthcare operations and continuity requirements.
Single Provider Accountability
One team owns the outcome from deployment through ongoing support.
- Complimentary Healthcare Assessment Bonuses
When you schedule your assessment, you'll receive:
VALUE: $1,500
Outage Risk Assessment
Identify hidden vulnerabilities that could impact patient care and revenue.
Value: $1,200
Cost Optimization Review
Discover opportunities to improve reliability while reducing unnecessary spending.
Redundancy Readiness Plan
Receive a customized continuity roadmap tailored to your healthcare organization.
Compliance Risk Review
Identify operational and security gaps that may expose your organization to unnecessary risk.
Total Bonus Value: $6,545
Included at no cost when you schedule your assessment
- See Success In Action
Watch how our customers transformed their energy solutions
Why This Operator of 12 Jimmy John's Wants Every New Business to Choose Vivant
How This Dave's Hot Chicken Franchise Saved $30,000 with Vivant's Reliable Internet Service
The ROI of Reliability: Inside Jack Brown’s $50,000 Revenue Gain | Jason Owenby | Customer Success
- Don't Wait For The Next Outage
Protect Your Revenue. Protect Your Patients. Protect Your Operations.
- 100% UPTIME GUARANTEE
- 99% CLIENT RETENTION
- $10,000–$100,000 written guarantee
- No internet outages — guaranteed
- 100% UPTIME GUARANTEE
- 99% Client Retention
- $10,000–$100,000 written guarantee
- No internet outages — guaranteed