Restaurants Phone Systems San Antonio

Losing Money From

Internet & Phone Outages?

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Never Lose Internet

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Never Lose Phone Service

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Never Process Credit Cards Offline

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Never Lose Online Orders

SWITCH TO SmartCONNECT

100% Uptime Guarantee

Restaurant Solution

We Make Life Easier

Our Clients

Some of Our Clients with 100% Uptime Guarantee

Previously, we always had the internet and phones go down. Service was like dealing with Utility companies with long hold times and no good ETA on solution. We just had to wait it out.

With Vivant, it’s been wonderful, I never had an experience with a vendor that we did not have to communicate with as much. We have to look for your number if we need to contact you since we have had no issues.

Previously we were getting very slow speeds, our internet was extremely unreliable and we were certainly not getting the value for our money. The phone service we were getting with AT&T was fine but we were certainly not getting any value. The SmartCONNECT is a must have. Vivant support has been fantastic, response is almost immediate! We haven’t had any internet downtime, no outages, credit cards and DoorDash always works, it has been fantastic!

Saved the brand 28% or $44,484 a year while consolidating all phone systems into one and eliminating all internet & phone outages.

Completed a major construction saving $280,000 in construction fee in order to bring high speed internet to all of the locations where it was unserviceable with high construction cost.

We had repeated outages, sometimes for a few hours and sometimes for a couple of days and it was just crippling our business by frustrating our customers and our employees. We get about 50 phone orders a day and when the internet went down, phones went down too. The amount of money we were losing because of outages had a huge impact on our business. I don’t even think about it anymore, it just works. Support has been wonderful and extremely responsive. It is one of the best things i have done in business

Saving Jimmy John’s Franchisees $3,900,000 a year and added $234,000 to corporate royalty fees.

Consolidated all communications for the entire brand in U.S. and Canada in order to have a unified message as well as efficiently route all phone orders to a 3rd party call center in order to free up staff to serve customers in store

Eliminated a single point of failure of a fiber dedicated internet. With SmartCONNECT, reduced cost, increased redundancy of the internet connection.Fully managed switches and WiFi solution to improve guest wifi and create 100% uptime for corporate connected tablets

Testimonial coming soon

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Our Restaurant Solutions

Thoughtful and integrated solutions designed to increase profits, customer service and eliminate inefficiencies

Primary Internet Service

Whether you are a small restaurant looking for a basic internet connection to process credit cards or a multi-location, nationwide restaurant brand, we can help you. Leverage our vast network to get internet installed and eliminate construction and expensive installation fees. Through our strong partnerships, we can bring on internet even if the site is not serviceable by major providers.

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Phone System & Features

Our solutions are tailored to the restaurant industry. Add professional music on hold, make it easier for DIY info for customers to free up employee time to focus on taking phone orders and fulfill orders. Using Caller ID integration to POS, know who is calling as soon as they call and pull their previous order history. For multi-location customers, route all of your catering to a specialized department from all of your locations nationwide & route your phone orders to a 3rd party contact center

SmartCONNECT™

Built originally for the restaurant industry, it provides a basic but effective solution to ensure your restaurant never loses internet or phone service without adding a big expense to your bottom line. It is a must-have for any restaurant, the perfect solution for any QSR or Fast Casual Restaurant.

SmartPROTECT™

PCI Compliance can be complex and hard to navigate, but we can help you simplify it. Providing you with a fully managed firewall, switches, WiFi, and securing your entire restaurant is our job. We take the complexity out of PCI compliance, segregate your POS system from guest wifi and video surveillance to keep you compliant. Our quarterly scans, SAQ, and Compliance Certificates keep you in the safe zone when a breach happens.

SD-WAN

A more advanced solution than our SmartCONNECT built for high-volume restaurants or larger restaurant brands. Typically a more expensive solution, however, is a consistent and high-speed connection that keeps the entire business operating as if nothing has happened, even when you lose one internet connection. Perfect for fine dining and full-service restaurant brands to maintain Guest WiFi even during outages.

Managed Firewall, Switches, WiFi

When security matters to protect card payment data, take full advantage of our end-to-end, fully secured network. We manage one or a thousand locations, keep the network secured, maintain a consistent structure across all locations so you don’t have to. Fully managed, you focus on restaurant operation and let us deal with any network issues. Our fantastic support team proactively manages your network, takes proactive steps to keep you up-to-date, and resolve issues before they become a serious problem

Our Restaurant Solutions

Thoughtful and integrated solutions designed to increase profits, customer service and eliminate inefficiencies

Primary Internet Service

Learn More >

Phone System & Features

SmartCONNECT™

SmartPROTECT™

SD-WAN

A more advanced solution than our SmartCONNECT built for high volume restaurants or larger restaurant brands. Typically a more expensive solution, however, a consistent and high speed connection that keeps the entire business operating as if nothing has happened, even when you lose one internet connection. Perfect for fine dining and full service restaurant brands to maintain Guest WiFi even during outages.

Managed Firewall, Switches, WiFi

Our Restaurant Clients

Never Lose Internet

Never Lose Phone Service

Never Process Credit Cards Offline

Never Lose Online Orders

Switch to Vivant Now

Say goodbye to outages

Switch Now

#No Internet & Phone Outages

Choose the Best VoIP Phone System for Your Restaurant

Vivant offers the best VoIP phone service solutions tailored for the restaurant industry. With our famous 100% uptime guarantee, restaurant owners can focus on providing world-class service to their dining guests while we keep your communications running smoothly.

Key benefits of switching to VoIP for restaurant businesses

Multiple cost-saving benefits:

A VoIP system will begin providing your restaurant with tremendous cost savings from the moment it is installed. First off, they are installed right over your existing Internet provider so you don’t have to pay for additional hardware or wiring.

And finally, your VoIP system is providing your restaurant with a robust communications channel whose operations and maintenance are taken care of 100% for you.

Quick and easy setup time:

Restaurant customers can be very demanding and unforgiving. All it takes is for them to hear a busy or offline signal when they call before they move on to the next place. That’s just one of the reasons why phone services are a critical asset to a restaurant business.

Thankfully, setting up and deploying a VoIP phone system can usually be done in under an hour. In fact, users can download the required app and start using their new VoIP service within mere minutes.

Migrating the entire phone system of most businesses can be accomplished from just a few days to a couple of weeks at most.

Improved mobile communications capabilities:

By and large, restaurants have unique communication needs. Staff members are usually walking around the restaurant attending to customers while also coordinating with other staff members.

In such a fast-paced and multi-functional environment, having an organized phone system is a must. Vivant’s VoIP phone system provides many helpful features that improve employee collaboration, call-forwarding options, proper caller ID’ing, and even spam call blocking.

Things to consider when choosing a restaurant VoIP system

1. The connected restaurant experience:

For today’s digitally connected customers, their online experience with a restaurant can be just as meaningful as the dine-in experience. These days, the client experience often starts online, regardless of the client being there or not.

2. A VoIP system that supports scalability:

Growing a business requires learning how to deal with new problems. At Vivant, we make sure that your communication system isn’t one of them.

So as your restaurant grows, you can rest easy knowing that your Vivant VoIP phone system won’t have any issues handling things like increased call volumes and routing calls to the correct contact.

3. VoIP simplifies communications:

Using a VoIP solution by Vivant for your restaurant will help simplify communications with your customers. With VoIP, you can keep close tabs on how your staff is performing on the floor, online, or on the phone.

In fact, your VoIP can even act as a unifying system for restaurants with multiple locations.

4. Expert customer support when you need it:

Even the best technology in the world will need a little troubleshooting now and then.

With Vivant’s 24/7 expert customer assistance, you know you’ll always have access to expert help.

Get the best San Antonio Restaurant Phone System You’ve Always Wanted

San Antonio is noted for having an abundance of shopping, dining, and nightlife options. They are equally popular among residents and visitors in the neighborhood. Needless to say, there are numerous opportunities to attract customers seeking a good time and tasty food.

Having said that, trying to cut corners on your restaurant phone system can be a costly mistake.

The restaurant industry is fiercely competitive, and your customers want more than just great food. Your success is determined by the entire guest experience. Your customers deserve a Vivant restaurant phone system that allows you to attend to their needs quickly and effectively.

Let’s look at how adopting Vivant for your San Antonio restaurant phone system can help you improve customer service.

Improve your customer’s experience with Vivant Dallas Restaurant Phone Systems

1. Professionalism and accessibility:

Customers nowadays expect to be able to contact your sales team at any time and from any location. Of course, this entails having mobile capabilities that route incoming office calls to the mobile phones of your sales team.

In addition, you can integrate your Outlook and CRM tools with your Vivant San Antonio restaurant phone system. This enables you to track conversation history with your client and improve customer focus.

2. Enhance employee productivity:

Empowering your employees to be more productive allows them to provide a better client experience to your guests. Vivant San Antonio restaurant phone systems allow your employees to bring their own device and connect it to your phone network.

Another significant advantage is that voice and video calling, instant messaging, and desktop sharing facilitate teamwork.

3. More bang for your buck:

Historically, technology investments have been a source of frustration for many restaurant owners. Furthermore, day-to-day administration, such as hiring a new employee, is frequently resource and labor-intensive.

Vivant offers expert local support to train your staff to use features that improve the customer experience. You also get the option of outsourcing your phone system management to an experienced local company.

4. Towards a completely Unified Communications environment:

Customers’ emergency calls can be sent as an audio file to an email as a text message using Vivant’s system, allowing off-site staff to respond to urgent needs. Customer voicemails are displayed in a list, similar to how they would appear on a smartphone.

These simple interfaces allow customers to contact your team when they need it the most. It also increases the likelihood that they will be contacted as quickly and effectively as possible.

5. Direct Inward Dialing reduces wait times:

Vivant’s phone system enables you to personalize inbound and transfer numbers. You may also create phone directories and program crucial numbers in advance.

Vivant also installs an intercom system that allows you to page several phones throughout your office.

All of these capabilities will assist customers to find the exact expert they need to solve their problem, schedule a reservation, or access previous order information.

Delight your customers with the best restaurant experience

Many companies are unaware of the impact their present phone system has on their consumers’ experiences. Overall, selecting the appropriate solution, such as Vivant, makes the client experience as simple, friendly, efficient, smooth, and quick as feasible. Get in touch with Vivant today!