Healthcare

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Internet & Phone Outages?

Never Lose Internet

Never Lose Phone Service

Never Process Access To Their Cloud Tools
Never Lose Payments Offline

100% Uptime Guarantee

Healthcare Solution

We Make Life Easier

Our Clients

Some of Our Amazing Customers and How We Partnered With Them

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Consolidated primary internet, backup internet, phone system, and phone service across all locations while reducing cost by an average of 13.5%, Interconnected all locations regardless of physical location. Consolidated all billing calls from all branches to a Central Billing Office

Our Healthcare Solutions

Thoughtful and integrated solutions designed to increase profits, customer service and eliminate inefficiencies

Primary Internet Service

Having a solid internet connection is extremely important to any business, especially a medical practice. From the ability to access your EMR software to uploading large images and files to the cloud or simply sending prescriptions and information to referring partners such as imaging facilities, pharmacies, or other doctor offices

Learn More >

Phone System & Features

The necessary tools to allow your staff to make and receive calls from desk phones or built-in webphone on their browser to mobile app for your sales staff allows everyone to be connected and in sync. Built-in text messaging allows you to save valuable time by confirming customer appointments through text templates rather than phone calls Powerful hardware that allows your staff to have their own speed dials and transfer internally by push of a button, small features but powerful efficiency creators

SmartCONNECT™

Having a reliable internet connection is a must, but outages do happen due to accidents or external forces, with SmartCONNECT, have the peace of mind that you are never going to lose business because of an internet outage. Perfect solution for small practices

SD-WAN

A more advanced solution than our SmartCONNECT built for high volume or larger practices. Typically a more expensive solution, however, is a consistent and high-speed connection that keeps the entire business operating as if nothing has happened, even when you lose one internet connection. Perfect for larger practices, those with very heavy usage of internet service.

Managed Firewall, Switches, WiFi

When security matters to protect patient privacy and meet HIPPA requirements, take full advantage of our end-to-end, fully secured network. We manage one or a thousand locations, keep the network secured, maintain a consistent structure across all locations so you don’t have to. Fully managed, you focus on practice and let us deal with any network issues. Our fantastic support team proactively manages your network, takes proactive steps to keep you up-to-date, and resolve issues before they become a serious problem

Our Healthcare Solutions

Thoughtful and integrated solutions designed to increase profits, customer service and eliminate inefficiencies

Primary Internet Service

Having a solid internet connection is extremely important to any business but especially so for a medical practice. From the ability to access your EMR software to uploading large images and files to the cloud or simply sending prescriptions and information to referring partners such as imaging facilities, pharmacies, or other doctor offices

Learn More >

Phone System & Features

The necessary tools to allow your staff to make and receive calls from desk phones or built-in webphone on their browser to mobile app for your sales staff allows everyone to be connected and in sync. Built-in text messaging allows you to save valuable time by confirming customer appointments through text templates rather than phone calls Powerful hardware that allows your staff to have their own speed dials and transfer internally by push of a button, small features but powerful efficiency creators

Phone System & Features

The necessary tools to allow your staff to make and receive calls from desk phones or built-in webphone on their browser to mobile app for your sales staff allows everyone to be connected and in sync. Built-in text messaging allows you to save valuable time by confirming customer appointments through text templates rather than phone calls Powerful hardware that allows your staff to have their own speed dials and transfer internally by push of a button, small features but powerful efficiency creators

SmartCONNECT™

Having a reliable internet connection is a must, but outages do happen due to accidents or external forces, with SmartCONNECT, have the peace of mind that you are never going to lose business because of an internet outage. Perfect solution for small practices

SD-WAN

A more advanced solution than our SmartCONNECT built for high volume or larger practices. Typically a more expensive solution, however, is a consistent and high-speed connection that keeps the entire business operating as if nothing has happened, even when you lose one internet connection. Perfect for larger practices, those with very heavy usage of internet service.

SD-WAN

A more advanced solution than our SmartCONNECT built for high volume or larger practices. Typically a more expensive solution, however, is a consistent and high-speed connection that keeps the entire business operating as if nothing has happened, even when you lose one internet connection. Perfect for larger practices, those with very heavy usage of internet service.

Managed Firewall, Switches, WiFi

When security matters to protect patient privacy and meet HIPPA requirements, take full advantage of our end-to-end, fully secured network. We manage one or a thousand locations, keep the network secured, maintain a consistent structure across all locations so you don’t have to. Fully managed, you focus on practice and let us deal with any network issues. Our fantastic support team proactively manages your network, takes proactive steps to keep you up-to-date, and resolve issues before they become a serious problem

Our Healthcare Clients

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Never Lose Internet

N

Never Lose Phone Service

N
Never Lose Access to Your Cloud
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Never Lose Payments Offline

Switch to Vivant Now

Say goodbye to outages

#No Internet & Phone Outages

How to Choose the Best VoIP Phone System for Your Medical Business

To run a successful and sustainable healthcare business, having efficient communication systems that run 24/7, 7 days a week is essential. As a healthcare professional, you never know what your day will be like when you walk into the office.

 

Nevertheless, many critical tasks must be taken care of throughout the day, not the least of which is patient care. From billing issues to admin staff management, to doctor-to-doctor consultations, having a robust and reliable phone system is key to getting ahead in your day-to-day.

 

That’s why more medical businesses are opting to upgrade their business phone systems with Vivant SmartCONNECT VoIP phone systems. Switching to VoIP not only helps keep your crucial communications costs low and improves your operations among many other benefits.

 

Let’s see how switching to a SmartCONNECT VoIP phone system can benefit your medical practice.

Key benefits of switching to VoIP for medical businesses

Significant cost-savings:

Medical practices can’t afford to have a business phone system that crashes when call traffic gets high. Not only that, but modern-day medical practices also need to have advanced online capabilities and support for the bevy of electronic mobile devices people use today.

Switching to VoIP makes it easy and affordable to supercharge your business phone system. Not only will your medical practice benefit from the latest technology capabilities, but you can easily shave off 60% on your monthly business phone system costs.

Seamless integration:

It’s no secret that when it comes to installing new technologies, hospitals are hesitant to proceed due to the potential downtime they can incur. The good news is that VoIP systems are quickly installed over existing computer networks.

That means that aside from a few VoIP-enabled devices, there is practically no need to buy costly and bulky hardware.

Instant collaboration:

Working in the healthcare industry requires plenty of collaboration which is something that conventional phone systems are ill-suited for. VoIP phone systems offer a wide range of options like video conferencing features.

When you switch to Vivant SmartCONNECT VoIP services, you get a wide range of communications options like sending text and audio messages via your business line. Need to send a fax, but have no fax machine? No problem, you can also send faxes over IP.

What to look for in your VoIP service provider

1. Secure and reliable communication channel:

Patient privacy issues are a crucial part of any new technology in your medical business. With the number of data breaches reaching all-time highs, finding the right VoIP service provider is critical.

At Vivant, protecting your patient’s privacy is one of our top priorities. That’s why we cut no corners in making sure that our SmartCONNECT VoIP technology provides the safest and most reliable communication channel in the industry.

2. Round-the-clock customer support:

In the healthcare industry, there is no such thing as regular business hours. This could put a strain on any technology platform. However, part of what makes Vivant a true business leader is making sure your communications systems work efficiently round the clock.

Our team members are technical support experts who are available whenever you need them and are the reason, we provide a 100% uptime guarantee.

Vivant Healthcare Phone Systems in San Antonio

Vivant’s team of experts has spent years working with healthcare service providers in San Antonio like yourself. We have a thorough understanding of the factors that can make or break your business.

In this highly competitive and regulated environment, your healthcare phone system is critical to your success. That’s why at Vivant, we put our money where our mouth is when we offer you a 100% uptime guarantee.

Let’s take a look at some of the ways using a Vivant VoIP health care phone is one of the best investments you can make.

How VoIP Healthcare Phone Systems Benefit Providers

Improved customer experience:

The patient experience is the lifeblood of your San Antonio doctor’s office. When people believe they did not receive the experience they deserved, they are more likely to share their feelings with others. You can bet the same thing happens in your healthcare practice.

When new and returning patients call your San Antonio office, using Vivant’s VoIP solutions can help you make a better first impression. You can also improve the customer experience by making sure that calls are answered and routed as efficiently as possible. Additionally, you will notice a significant decrease in dropped calls and poor call quality.

Healthcare VoIP Solutions Boost Productivity:

Operating a medical practice may be a hectic and deadline-driven environment. The ease of use of their healthcare phone system is highly valued by both doctors and staff. Overly-complex phone systems will only serve to drag down your productivity.

Vivant phone systems make using the phone as simple as possible while also providing access to the most powerful capabilities. The built-in capabilities that come with such simplicity can be tremendous productivity boosters as well.

Voicemails can be handled using simple drag-and-drop functions with Vivant VoIP solutions. In addition, our VoIP phone systems include mobile applications to improve your availability and responsiveness. Switching to Vivant is a no-brainer with such powerful features that help increase your productivity.

VoIP Healthcare Provides a Great Deal of Flexibility:

Nobody likes to put money into anything just to find out that they’ve outgrown it within a short period of time. The good news is that Vivant’s VoIP Healthcare phone systems make it simple to expand and develop your business without breaking the bank.

When you switch to Vivant, you receive everything you need today and in the future – all in one place and for one low price. That means you’ll never be surprised by license fees or add-on costs when your company grows and you require more functionality.

The best VoIP healthcare phone system in San Antonio

At Vivant, we have the tools, resources, and technical know-how to make sure your phone system works efficiently. More importantly, however, is the fact that our passion lies in helping your healthcare business succeed.

Say goodbye to chasing down internet service providers and filling your calendar with unnecessary appointments. We can easily install your cutting-edge VoIP system over your existing internet connection. In fact, we’ll manage the entire process for you, with no unnecessary paperwork or costs.

Vivant offers the perfect solution for you, give us a call today to learn more.