Making sure your customers receive excellent customer service is critical for growing a successful business. Maintaining customer satisfaction indicates that they are receiving the attention they deserve. This is precisely what Vivant’s VoIP solutions can assist...
Simply because technology progresses, it does not preclude us from appreciating simple pleasures such as conversing with one another. Humans are hardwired for conversation, and we’ve evolved to pay attention to what others have to say. We all know that these...
When compared to traditional landline systems, the convenience and flexibility that a VoIP phone system provides are abundantly obvious. For many business owners, a VoIP business phone system is about as good as a telephony system can get. This is particularly true...
There’s no denying that running an online business has its charm, but it also has its own set of obstacles. Things can rapidly become complicated when it comes to reaching out to clients, scheduling appointments, implementing advertising techniques, developing...
If you had the choice, would you check your emails or your SMS messages first? If you are like most people, you’d likely open a text message first before opening an email. The text message is short, simple to read, and can be responded to within seconds. In most...
Switching to a hosted PBX system will provide your business with the communications capabilities needed to keep pace with today’s fast-paced business environment. In today’s world, missing phone calls may mean missed business opportunities, so your business phone...
