Why a Robust Phone System Is the Difference Between Really Good and Average Businesses Businesses that want to improve operational efficiency may consider investing in a new phone system. However, which of the two main types of phone systems, VoIP and landline, helps...
10x Your Customer Experience Using Scheduled Text Messages It should come as no surprise that Americans are more reliant on their smartphones. Just take a quick look around you to see that most people always have their smartphones with them. Their iPhones and Android...
Missed Calls Are Missed Opportunities Like most business owners, you probably don’t give much thought to your phone system. After all, if the line is working, why worry, right? Well, the answer is a little more complicated than that. You may not realize it, but missed...
Why You Should Use Multiple Numbers Companies with several employees have long grappled with the issue of answering multiple calls at the same time. However, the telephone landline is gradually becoming obsolete. Not only that but installing on-premise PBX systems is...
Why Your Small Business Needs a Professional Phone System You’ve maximized your marketing efforts to attract more leads and grow your business, and Yay! you have a large customer base. But will your few business phones manage the incoming and outbound calls to and...
Customer Service Etiquette: Rules for Phone, Live Chat, and Email Making sure your customers receive excellent customer service is critical for growing a successful business. Maintaining customer satisfaction indicates that they are receiving the attention they...
